- Ensure excellent display of retail products to enhance shopping appeal for consumers. Work with GS staff on persuasive selling techniques. Create seasonal and Holiday displays. Work with AGM to develop processes and methods to improve turn over on seasonal products. Ensure Gift Shop is maintained at proper inventory levels, clean and aesthetically pleasing to visitors at all times.
- Use PDS as a tool to monitor performance and evaluate own skills and the skills of the gift shop team. Participate in PDS discussions with supervisor and the gift shop team.
- Demonstrate and reinforce persuasive selling techniques with Gift Shop staff. Ensure gift shop is properly stocked at all times.
- Model excellent customer service at all times. Train, develop and coach Gift shop associates in all aspects of customer service. Take the lead on "problem solving" for unusual or special situations in the absence of the management. See to it that all visitor inquiries are getting addressed in the standard two business day period and that each situation is resolved to the best of the teams ability to create "raving fans" of Sazerac products. Execute monthly training to all Gift Shop attendants on customer service and operating procedures/processes.
- Monitor processes on a daily basis and ensure all employees are following correct procedures. Communicate deviations or exceptions from standard to AGM and ensure proper tools and training are in place. Follow inventory controls and processes. Make recommendations for new merchandise.
- Reinforce ongoing responsibilities, priorities, and tasks of Gift Shop positions with staff. Develop and maintain operating standards, opening and closing duties with gift shop team.
- Collaborate with AGM in identifying and developing training opportunities for the gift shop team. Develop and maintain protocols for potentially significant consumers issues ( . and escalation protocol). Ensure adherence to Personal Safety, Food Safety, Quality and Environmental Policies and Practices.
- Ensure that all gift shop attendants obtain pertinent information from visitors and completing comment cards. Build relationship with tour operators and other industry partners to enhance the Sazerac House experience.
- Work with gift shop team to make every consumer contact a new, influential, raving fan of our products. Secure information on interested consumers that may be used to communicate via grass roots efforts in the future.
- Ensure gift shop team has a working knowledge of Public Relations efforts and press releases in order to address visitors' inquiries. Keep General Manager informed of any questions/comments related to Sazerac news from consumers that is out of the ordinary.
- Ability and willingness to work non-traditional hours (nights/weekends)
- Excellent oral & written communication skills
- High School diploma or GED equivalent
- Demonstrate the ability to work as a team as well as self-directed
- Working knowledge of MS Office Products (Word, Excel and Outlook)
- Ability to communicate with all levels of an org
- Ability to handle multiple tasks at one time
- At least 21 years of age
- Yes Supervisory experience
- Bachelors Degree or commensurate experience
- Yes Experience in customer service, retail
- Yes experience in Customer Service or Consumer Affairs.
- In-person job attendance
- Ability to pick up and/or move objects up to 25 pounds without assistance
-
Gift Shop Supervisor
3 weeks ago
Sazerac New Orleans, United States· Gift Shop Supervisor · Job Locations · US-LA-New Orleans · # of Openings · 1 · Category · Customer Service/Support · Type · Regular Full-Time · Sazerac Company Overview · Build your career at Sazerac With almost 400 years of rich history, Sazerac Company has thrived as an inde ...
-
Gift Shop Supervisor
2 weeks ago
Sazerac Company New Orleans, United States Full timeSazerac Company Overview: Build your career at Sazerac With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit ...
-
Gift Shop Supervisor
2 weeks ago
Sazerac New Orleans, United StatesGift Shop Supervisor · Job Locations · US-LA-New Orleans · # of Openings · 1 · Category · Customer Service/Support · Type · Regular Full-Time · Sazerac Company Overview · Build your career at Sazerac With almost 400 years of rich history, Sazerac Company has thrived as ...
-
Assistant Supervisor. Machine Shop
4 weeks ago
Tulane University Staff New Orleans, United StatesAssists supervisor in the prevention and resolution of code, customer and maintenance related issues through cost effective maintenance practices that improve the reliability of assigned building systems. Performs field safety audits to ensure technicians are following safe work ...
-
Machine Shop Supervisor
3 weeks ago
Flexicrew Technical Services (FTS) Harahan, United StatesJob Description · Job DescriptionHarahan, Louisiana: Flexicrew Technical Services is now hiring a Machine Shop Supervisor with 10+ years of manual machining and CNC machining experience. · Position Overview: The Machine Shop Supervisor is tasked with managing the production of es ...
-
Tech in Charge
1 week ago
First Student Shared Services New Orleans, United States Full timeFirst for a reason · First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately f ...
-
Tech in Charge
2 days ago
First Student Canada-Transco New Orleans, United StatesRETURN TO JOB SEARCH RESULTS Tech in Charge · Location 13101 Carrere Ct New Orleans, Louisiana 70129 US · Phone Number () - · Categories Mechanics/Technicians · Req ID JR2155 Tech in Charge (Open) · First for a reason: · At First Student, we are a family of 60,000+ employees ...
-
Speedeeoil New Orleans, United StatesCompany Overview · Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. · SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto mainte ...
-
Tech in Charge
1 week ago
First Student Canada-Transco New Orleans, United StatesRETURN TO JOB SEARCH RESULTS Tech in Charge · Location 13101 Carrere Ct New Orleans, Louisiana 70129 US · Phone Number () - · Categories Mechanics/Technicians · Req ID JR2155 Tech in Charge (Open) · First for a reason · First Student is the largest school transportation prov ...
-
Maintenance Lead
3 weeks ago
McCormack Baron Management Inc. New Orleans, United StatesMaintenance Lead · Reports to the Property Manager · Date Written or Revised: December 1, 2023 · FLSA: Non-Exempt · Key Responsibilities (Essential Duties and Functions) · This list of duties and responsibilities is not all-inclusive and may expand to include other duties and res ...
-
Automotive Mechanical Services Technician
3 weeks ago
SpeeDee New Orleans - Carrollton Ave. New Orleans, United States Full timeCompany Overview · Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. · SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto mainten ...
-
Pastry Supervisor, Restaurant R'evolution
3 weeks ago
Sonesta International Hotels New Orleans, United StatesJob Description Summary · The Pastry Supervisor is responsible for pastry shop operation in pasty chef's absence. To follow and maintain standard procedures on a daily basis for preparing all specific items for the hotel outlets. Keep work areas clean to meet sanitation standard ...
-
Aircraft Mechanic
2 weeks ago
Amentum New Orleans, United StatesBASIC FUNCTION SUMMARY · Performs aircraft maintenance to include inspection, operational test, repair, modification and re-placement of aircraft electrical/avionics systems. Applies advanced technical knowledge to solve complex problems and to provide technical assistance, guida ...
-
Reservations Supervisor
4 weeks ago
Westin New Orleans New Orleans, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
-
Material Management Supervisor
3 days ago
Intralox New Orleans, United StatesLaitram Machine Shop is seeking a supervisor for the Material Managment Department. Laitram, LLC, is a global manufacturing company that has been part of the Louisiana business landscape for more than 50 years. Laitram employs over 2,400 people worldwide across four operating div ...
-
Tech in Charge
1 week ago
First Student New Orleans, United StatesFirst for a reason: · At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day Our family of brands include Transco, Total Transportation, Maggies Paratransit, ...
-
Computer Tech
1 week ago
First Student New Orleans, LA, United States Full timeFirst for a reason · First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately f ...
-
Tech in Charge
1 week ago
First Student New Orleans, United StatesJob Description · First for a reason · First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carryin ...
-
Material Management Supervisor
1 week ago
Intralox New Orleans, United StatesLaitram Machine Shop is seeking a supervisor for the Material Managment Department. Laitram, LLC, is a global manufacturing company that has been part of the Louisiana business landscape for more than 50 years. Laitram employs over 2,400 people worldwide across four operating div ...
-
Tech in Charge
1 week ago
First Student New Orleans, LA, United StatesFirst for a reason · First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately f ...
Gift Shop Supervisor - New Orleans, United States - Sazerac
Description
Job Description
/ResponsibilitiesThe Gift Shop Team Leader is responsible for supervising and facilitating all activities that occur at the Sazerac House Gift Shop; oversees all of the Gift Shop Associates, maintains the gift shop stocked, and participates in the VIP program. The leader strives to create a positive and fun experience for all of the visitors at the Sazerac House.
Qualifications/Requirements
MUST
PREFERRED
PHYSICAL REQUIREMENTS
#LI-JC1
Sazerac and its affiliates engage in personnel decisions and administer our personnel policies without regard to race, religion or creed, color, sex or gender (including pregnancy), sexual orientation, gender identity or expression, age, national origin, ancestry, citizenship, disability, status as a protected veteran, genetic information, or any other legally protected characteristic. We affirm in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.Sazerac requires all team members to act responsibly around alcohol and to responsibly consume alcohol. As such, the Company evaluates alcohol related offenses as part of its background check processes.
