Conference Services Manager - Boston, United States - Four Seasons Hotels Ltd

Four Seasons Hotels Ltd Boston, United States

3 weeks ago

Description

Conference Services Manager - Four Seasons Hotel Boston page is loaded

Conference Services Manager - Four Seasons Hotel Boston

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locations

Boston

time type

Full time

posted on

Posted 30+ Days Ago

job requisition id

REQ
Join a diverse and talented team in Boston
We are seeking individuals who are warm, hospitable and start with the heart.

The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you.

Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career.

We empower our employees to be themselves, and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.
The Role

Conference Services Managers at the Four Seasons Hotel Boston are responsible for selling the hotel and providing information to prospective guests.

They coordinate all requirements for various conference groups booked by the Sales Department.

They are responsible for enforcing the terms of the sales letter of agreement and guiding meeting planners through the planning process.

CSM communicates the needs are expectations of the client with all departments in the hotel, and ensures successful execution of group and client satisfaction.

Job duties include but are not limited to:

Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue and profit potential and fulfillment of contractual responsibilities while satisfying client needs.

Coordinate with the Sales Department and Catering team to insure proper utilization of function space to yield maximum revenues.

Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication, both written (Resumes, BEO, Daily Reports) and personal contact with all departments.

Maintain an active trace/follow-up system. Ensure accuracy with Banquet Checks and provide bill review on completion of program or event.

Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events.

Ideal candidate will have previous Banquets or Catering experience; hotel and resort experience is a plus. Candidate must have great customer service skills as well as phone and computer knowledge. Excellent English communication skills are required; other language skills are a plus. Basic knowledge of audio-visual equipment and Internet technology.
What to Expect from Your Work Experience
Top of market pay.

FREE Medical and Dental insurance for you and your eligible dependents.

Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.

Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.

Complimentary meals at our employee cafeteria.

401k participation with company matching program.

Complimentary Life insurance.

Vacation & Paid Sick Time Off.

And much more

Learn more about our property and what it is like to work at Four Seasons by visiting:

We look forward to receiving your application
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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