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    • Customer Service Representative - Bangor - State Farm Insurance

    State Farm Insurance
    State Farm Insurance Bangor

    1 month ago

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    Description

    Job Title: Customer Service Representative

    As a valued member of our team, you will play a critical role in delivering exceptional customer experiences at State Farm Insurance.

    About the Role:

    • Assist customers with inquiries, complaints, and policy changes in a timely and professional manner.
    • Provide accurate and up-to-date information regarding insurance products and services.
    • Process policy applications, renewals, and cancellations efficiently.
    • Handle billing and payment inquiries to ensure seamless transactions.
    • Resolve customer issues and complaints through effective communication and problem-solving skills.
    • Collaborate with team members to maintain high standards of customer satisfaction.
    • Maintain accurate customer records and update information as needed.
    • Familiarize yourself with company policies and procedures to ensure compliance with insurance regulations.
    • Stay informed about industry trends and changes in insurance policies.
    • Participate in continuous training and development opportunities to enhance knowledge and skills.

    Salary Range:$45,000 - $65,000 per year

    This is a full-time position with benefits. The estimated salary range is based on national averages for this role and location.

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