Technical Client Service Rep I - Washington DC - HOS247

    HOS247
    HOS247 Washington DC

    1 week ago

    Description

    This technical client service representative I will be part of our customer support team providing front-line support to English-speaking Spanish-speaking and Russian-speaking drivers and fleet managers located in the USA and Canada.

    Key Responsibilities

    • Proactively identify areas for product/service improvements
    • Participate in implementations of solutions to increase customer satisfaction user growth retention

    The ideal candidate must be fluent clear concise communicator (oral written) in English Russian Spanish have at least one year of experience in customer support sales roles servicing English-speaking customers tech-savvy familiar with basic smartphone tablet configurations reliable access to high-speed internet own laptop desktop computer headset required making/receiving phone calls from our Helpdesk/CRM familiarity with Helpdesk CRM software Zendesk plus not required same as trucking logistics industry Familiarity adds competitive advantage A personal computer headset high-speed internet are necessary calling from our CRM system HOS247 Additional Information Personal computer (headset ) &(high-speed INTERNET),


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