- Troubleshoots and diagnoses equipment malfunctions and failures
- Disassembles and assembles machine components to manufacturer's specifications through the use of hand tools, pneumatic tools, and any specialized tooling
- Rebuilds, repairs, reconditions and maintains equipment and components
- Maintains good customer relations and support; communicates customer needs to shop management
- Plans and controls cost of repair jobs
- Completes parts orders and identifies parts for return
- Maintains company equipment – keeps in good, clean, and orderly condition
- Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
- Works overtime as required by workload and customers' needs
- Updates job knowledge by participating in educational opportunities; g., ProTech Technician Training Paths
- Performs other duties as assigned
- Knowledge of dirt engaging equipment, aerial, and lifting equipment
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance
- Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance
- Operation and control skills - Controlling operations of equipment or systems
- Equipment selection skills - Determining the kind of tools and equipment needed to do a job
- The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions
- Ability to operate hand tools, power tools, and equipment used in mechanical repairs
- The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
- The ability to read and understand information and ideas presented in writing
- The ability to listen to and understand information and ideas presented through spoken words and sentences
- More than three years of work-related skill, knowledge, or experience preferred
- High school/equivalent diploma or trade school diploma preferred
- Valid driver's license
- None
- Occasional travel to customer site
- Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
- Frequently moves materials or equipment weighing up to 50 pounds
- Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
- Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladders
- Be able to safely maneuver and work underneath equipment
- Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
- Regularly works indoors around moving mechanical parts and may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
- The noise level may be loud at times
- Exposure to small quantities of chemicals, steam, high-pressure water, and high-speed rotating equipment
- Significant time spent in confined spaces and high places
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