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sportsbook supervisor - Northwood, United States - Boyd Gaming
Description
Responsible for the day-to-day operations of the new FanDuel SportsBook including but not limited to establishing limits for betting propositions in various sporting events, ensuring adherence to gaming regulations and company policies, and promoting positive public relations with customers.
Maintain thorough and accurate records of transactions to ensure the integrity of operations.
Explain and interpret rules and payoffs for customers.
Resolve customer issues in a timely and appropriate manner.
Maintain communication with the Company's Race and Sports Hub and remain updated on all guidelines established in the hub.
Responsible for personnel related matter relative to scheduling, coaching, counseling, and training.
Provide input into hiring and discharging.
Other related duties as assigned by management.
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