Manager of Patient Services - Southfield - DMC Harper University/Hutzel Women's Hospital

    DMC Harper University/Hutzel Women's Hospital
    DMC Harper University/Hutzel Women's Hospital Southfield

    21 hours ago

    Description

    Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At DMC Harper University/Hutzel Women's Hospital, we're seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

    Benefits Statement

    At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals.

    That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance.


    The available plans and programs include:

    • Medical, dental, vision, and life insurance
    • 401(k) retirement savings plan with employer match
    • Generous paid time off (PTO)
    • Career development and continuing education opportunities
    • Health savings accounts, healthcare & dependent flexible spending accounts
    • Employee Assistance program, Employee discount program
    • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.

    Note:

    Eligibility for benefits may vary by location and is determined by employment status Job Summary Reporting to Nursing leadership for the hospital site, as assigned, and with/through subordinate personnel, assumes management responsibility for a single major (or multiple smaller) function, service or process that provides business support to Nursing operations.

    The position may also be used for managers responsible 24/7 for multiple (2 or more) similar/smaller Nursing units in the department of Nursing who may report to a Director, Administrative Director or Executive Director at the site.

    The position is medium in scope or impact with less than 50 FTE direct/indirect-reports on multiple Nursing units; or with responsibility for a single major Nursing operational support function; or with multiple Nursing operational support responsibilities that diversify the role and expand the impact on the organization at the site level.

    Direct-reports may include Clinical Managers and/or high-level professional/administrative exempt and Nursing supervisory personnel.

    The Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff.

    Ensure that regulatory requirements/standards are communicated, implemented and monitored.

    Collaborate with other members of the healthcare team to plan, implement & evaluate activities related to department, hospital and DMC objectives.

    Model customer service excellence.

    The Manager Patient Services positions with responsibility for providing business support to Nursing operations, identify the need for departmental policy development and/or revision and define policy in collaboration with higher-level management input and department goals/objectives.

    Oversee the development and/or revision of departmental procedures/protocols; secure approvals, as necessary. Develop, monitor and revise processes.

    May provide input into the development and revision of departmental organizational design and/or monitor the quality and quantity of overall workflow.

    Initiate or recommend personnel actions such as hires, fires and disciplines for area(s) assigned. Complete performance appraisals. Develop and assess performance of daily, monthly and/or yearly goals and measures for assigned area(s). As requested, assist in long-range goal development for the department and assessment of goal attainment. Assist in developing and monitoring budget for designated single or multiple, closely-related fields, areas or processes. Model customer service excellence.

    COMPLIANCE STATEMENT Supports the standards set forth in the DMC's Code of Conduct by creating an atmosphere of commitment to legal and ethical standards, and as directed, implementing external and internal audit recommendations.

    Monitors activities to ensure compliance with applicable laws, regulations JCAHO requirements, and DMC policies and procedures.1. Bachelors in Nursing (BSN) required. Master's degree preferred. If Masters prepared, either bachelors or masters must be in Nursing. 2. Licensed to practice as a Registered Nurse (RN) in the state of Michigan. 3. Three years of progressive Nursing experience.

    Facility Description DMC Harper University Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research.

    A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.

    EEO Statement Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other 13 legally protected status.

    Tenet will make reasonable accommodation for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information.


    E-Verify:
    e-verify The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations Job: Nursing


    Primary Location:
    Detroit, Michigan


    Facility:
    DMC Harper University/Hutzel Women's Hospital


    Job Type:
    Full Time


    Shift Type:
    Night
  • Work in company

    Patient Service Representative

    Only for registered members

    Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals. · The Patient Service Representative (PSR) – Call Center position is the first ...

    Southfield Full time

    4 weeks ago

  • Work in company

    patient services lead

    Only for registered members

    Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. · Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of ...

    Southfield Full time

    1 month ago

  • Work in company

    Manager of Patient Services

    DMC Harper University/Hutzel Women's Hospital

    Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At DMC Harper University/Hutzel Women's Hospital, we're seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptio ...

    Southfield

    21 hours ago

  • Work in company

    Manager of Patient Services

    DMC Sinai-Grace Hospital

    Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At DMC Sinai-Grace Hospital, we're seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes ...

    Southfield

    21 hours ago

  • Work in company

    Patient Service Representative

    Only for registered members

    The Patient Service Representative (PSR) – Call Center position is the first point of contact for Wayne Health. They provide excellent customer service when answering incoming calls from patients and the public, schedule appointments, make follow-up phone calls, address complaint ...

    Southfield, MI

    4 weeks ago

  • Work in company

    Patient Services Lead

    Only for registered members

    Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. · ...

    Southfield, Michigan, United States Full time

    1 week ago

  • Work in company

    patient services lead

    Only for registered members

    Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. · ...

    Southfield Full time

    1 month ago

  • Work in company

    Respite and Patient Services Coordinator

    Only for registered members

    We are seeking a dynamic social worker to serve as a Respite and Patient Services Coordinator. · The position helps enroll clients into the respite program, · follows up with satisfaction of care and works with home health care agencies. · Maintain list of pALS wants/needs list o ...

    Southfield, MI

    1 month ago

  • Work in company

    Patient Service Specialist

    Only for registered members

    Manage the patient side and business side of our center. Greet and register patients and provide information about what to expect during their visit. · Greet and register patients... · ...

    Ferndale $16 - $18 (USD) Full time

    1 month ago

  • Work in company

    Patient Service Specialist

    Only for registered members

    As a patient service specialist at our outpatient physical therapy center, you'll manage the patient side and business side of the center. You will make an exceptional experience for patients starting at the front desk. · Greet and register patients. · Schedule patient appointmen ...

    Ferndale $16 - $18 (USD)

    3 days ago

  • Work in company

    Patient Service Specialist

    Only for registered members

    +Job summary · You will manage both the patient side and the business side of our center. · +ResponsibilitiesGreet and register patients. · Schedule patient appointments. · ...

    Ferndale $16 - $18 (USD)

    1 month ago

  • Work in company

    Patient Services Representative

    Only for registered members

    Join Corewell Health Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. · ...

    Royal Oak, MI

    1 month ago

  • Work in company

    Patient Service Specialist

    Only for registered members

    We want patients to have an exceptional experience starting at the front desk. As a patient service specialist you'll manage both the patient side and the business side of our center. · ...

    Ferndale $16 - $18 (USD)

    1 week ago

  • Work in company

    Patient Service Specialist

    Only for registered members

    We want patients to have an exceptional experience – starting at the front desk. As a patient service specialist, you'll manage both the patient side and the business side of our center. · ...

    Ferndale

    1 week ago

  • Work in company

    Patient Registration Customer Service Representative

    Only for registered members

    Location: Ascension Providence Hospital Southfield · Shift Hours: 9:30am-6pm Monday - Friday Alternating Saturdays · R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical ...

    Southfield $15 - $21.10 (USD) Full time

    1 day ago

  • Work in company

    Patient Registration Customer Service Representative

    Only for registered members

    Location: Ascension Providence Hospital Southfield · Shift Hours: 9:30am-6pm Monday - Friday Alternating Saturdays · R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical ...

    Southfield, MI

    1 day ago

  • Work in company

    Patient Service Representative

    Only for registered members

    This position includes greeting patients answering phones scheduling appointments checking insurances and getting charts ready for patient appointments. Looking for an individual who loves working with others as a team. · ...

    Bloomfield Hills, MI

    2 weeks ago

  • Work in company

    Part Time Patient Customer Service Representative

    Only for registered members

    We are seeking a Customer Service Representative to work with our patients in a fast-paced environment. You will be responsible for helping patients check into the hospital and answering questions during registration. · You will work on computers and answer phones to intake infor ...

    Southfield $16 - $22.95 (USD) Part time

    1 week ago

  • Work in company

    Patient Services Representative

    Only for registered members

    Greet patients in a friendly manner and update patient information. · Process copayments and register patients in the billing system · Maintain smooth communication between patient provider and clinical staff. · ...

    Bloomfield Hills

    1 month ago

  • Work in company

    Patient Service Assistant

    Only for registered members

    The Patient Services Assistant functions as a team member in the Scheduling Department. The position is responsible for providing a service-oriented approach to greeting patients in a courteous and professional manner.High School diploma or equivalent1-2 years of experience in a ...

    Livonia, MI

    1 month ago

Jobs
>
Manager patient services
>
Jobs for Manager patient services in Southfield