Program Manager - Denver, United States - Arrow ECS
Description
Position:
Program Manager
Job Description:
Summary
This position will be responsible for the day-to-day sales activity, sales support, and customer service tasks for customers and assigned accounts, including placement and analysis of complex orders and functions.
It will also help build long-term business relationships with customers, research and respond to customer inquiries, maintain efficiencies in operational processes and procedures, and serve as a liaison between Arrow's internal resources (field sales, inside sales, manufacturing facilities, purchasing, and other corporate departments), suppliers, and customers, and serve as a subject matter expert in customer meetings.
Work Arrangement:
Fully Remote :
Must be able to travel to an Arrow office location as requested by Arrow leadership.
What You Will Be Doing :
As a Program Manager, you are responsible for managing the end-to-end experience with our customers/programs
Load new customer purchase orders into our Oracle-based system
Maintain and status existing orders to deliver products based on customer material due dates
Hold reoccurring status calls with customers to go over shortages and manufacturing updates
Closely monitor inventory levels to maximize turns
Invoice orders and maximize gross profit dollars
Responsible for maintaining a comprehensive and in-depth understanding of the Arrow Supply Chain Process.
Make recommendations on process enhancements.
Develop software applications in Excel, Access, and/or Focus (but not limited to such programs) in order to support complex supply chain business objectives.
Work directly with customers and SCSM(s), utilizing the Arrow Supply Chain process to define the implementation requirements to ensure a successful supply chain engagement.
Develop related documentation/procedures required in support of all new supply chain solutions of our more complex engagements.Evaluate new opportunities with the field, as well as with our SCSM(s) to determine and develop the appropriate implementation strategy required to meet the needs of the supply chain engagements.
Develop new support models as required to maximize the overall performance of our supply chain solutions.Support new supply chain engagements from concept through implementation
Review and analyze the performance of existing accounts and provide direct support as needed with branch personnel for any recommended changes necessary to improve account performance.
Troubleshoot to identify root causes and trends and make recommendations to improve.Develop advanced Focus spreadsheets and/or database solutions that support the needs of complex supply chain engagements.
What We Are Looking For:
It typically requires a four-year degree and a minimum of five years of related experience, or an advanced degree without experience or equivalent work experience.
Working knowledge of the electronic component marketplace
Understand the manufacturing process flow
Technically Savvy
What's In It For You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
Medical, Dental, Vision Insurance
Onsite Gym
Caf
401k, With Matching Contributions
Paid Time Off
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Growth Opportunities
Short-Term/Long-Term Disability Insurance
And more
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Annual Hiring Range/Hourly Rate:
$77, $99,000.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.
Location:
US-CO-Denver, Colorado (Panorama Arrow Building)
Time Type:
Full time
Job Category:
Supply Chain Services
EEO Statement:
Arrow is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.
(Arrow EEO/AAP policy)
We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time.
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