retail sales and merchandising manager - Columbus - Micro Center Inc

    Micro Center Inc
    Micro Center Inc Columbus

    4 hours ago

    Description

    MICRO CENTER


    is the nation's leading computer and electronic device big box retailer Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business.

    Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
    We are currently seeking a self-motivated, results oriented


    RETAIL SALES AND MERCHANDISING MANAGER
    . It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years


    MAJOR RESPONSIBILITIES:
    Maintain orderly operation and safety of all areas of responsibility; ensure that sales policies and procedures are being properly carried out at the store level
    Through sales floor leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy
    Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals
    Ensure the execution of ad set and visual merchandising standards
    Provide regular coaching and feedback to supervisors and ensure sales goals and results are communicated to all associates throughout the store
    Review P&L statements with the General Manager on a monthly basis to identify areas of concern; recommend and implement sales improvement plans
    Participate in and lead open and close procedures
    Serve as manager-in-charge during absence of General Manager or other store managers
    Manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assets through inventory control
    Manage staffing, orientation and training to ensure competent supervisors and associates are hired, trained and scheduled to properly service our customers
    Develop and coach supervisors and sales associates in all departments in the areas of product knowledge, solution selling, standard operating procedures and customer satisfaction
    Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed
    Perform other duties and tasks as assigned

    EDUCATION & EXPERIENCE:
    Two or more years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industry
    A college degree is preferred
    Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service
    Experience in human resources functions and capable of hiring, retaining and coaching qualified employees
    Ability to execute corporate initiatives and analyze the competition

    Physical requirements:
    lift up to 50 lbs., stand for prolonged periods of time
    Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays


    MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
    Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
    401K Plan with Company Match
    Employee Discount that includes a Friends & Family Discount Program
    Tuition Reimbursement & Education Discounts
    Paid Time Off for Regular Associates
    Esteemed Vendor & Company Job Training
    Career Advancement Opportunities

    OUR GROWTH OPPORTUNITIES:
    At Micro Center, we empower our employees to set their sights high and blaze their own trails.

    This is a place where your future success and growth are truly a result of your own efforts and achievements.

    Our teams are made up of motivated individuals who work hard to advance their careers.

    Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

    Micro Center is an Equal Opportunity Employer.

    #appcast
    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the

    Know Your Rights

    notice from the Department of Labor.

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