Director of Services - Somerville
1 month ago
Job Summary
The Director of Services is responsible for leading the customer onboarding team and ensuring successful deployment of AI solutions for customers.This role oversees implementation operations, manages team performance, and drives continuous improvement in delivery methodologies and customer outcomes.
The Director of Services supervises, coaches, and mentors implementation resources while maintaining high standards of customer satisfaction,on-time delivery,and time-to-value metrics.
Job description
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