- Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours of service violations. Complete attendance trackers and verify that drivers are using Omnitracs properly.
- Ensure that customer's needs are being met in a prompt and professional manner and escalate issues (late dispatch, breakdown, other service failures) to managers and sales force. Reassign routes as needed to solve service issues , and ensure that drivers are logging in and utilizing Proof of Delivery scanner.
- Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations.
- Visually inspect each driver's appearance to verify that drivers are in proper uniform and have required PPE.
- Notify the manager / supervisor in charge and the safety specialist in the event of a vehicle accident or driver injury.
- Assist with jockeying trailers around the yard.
- Assist with changing truck/trailers mud flaps.
- Other duties as assigned by manager.
- The work will take place both at a desk in an office environment and in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.
- Minimum one year of transportation or logistics experience.
- Effective communication both verbally and in writing.
- Excellent telephone and customer service ability.
- Math, analytical, and organizational skills with high attention to detail.
- Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
- Problem solving and critical thinking abilities to solve problems of limited scope.
- Strong teamwork skills with the ability to support others in the department and division.
- High school diploma or GED/equivalent required.
- Prior dispatcher experience preferred.
- Knowledge of DOT Hours of Service Regulations and driver logs.
- Knowledge of our geographic delivery area.
- CDL-A a PLUS, but not required.
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Morning Dispatcher - Omaha, United States - US Foods
![US Foods background](https://contents.bebee.com/companies/us/us-foods/background-0BVZn.png)
Description
COME WORK FOR US FOODSReady to build a career with a company that's leading the foodservice industry?
We help YOU make it US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.
PART TIME: Monday-Friday 2am-7am.Starting pay is $24 - $26 depending on experience.
BASIC PURPOSE:
The Dispatcher will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
WORK ENVIRONMENT:
MINIMUM QUALIFICATIONS:
Related Experience/Requirements:
US Foods is one of America's great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With nearly 28,000 employees and more than 70 locations, we provide our customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions.