Service Desk Technician II - Bothell, Washington, United States
Only for registered members Bothell, Washington, United States
6 days ago

+ Job summary: Verathon is looking for a Service Desk Technician II to become the newest member of our IT Team located in Bothell, WA. The job involves providing second-level IT support for end-user incidents and service requests, including troubleshooting hardware, software and networking issues.
+ Responsibilities:
Provide second-level IT support for end-user incidents and service requests Support end-user environments by configuring deploying and maintaining hardware peripherals applications Maintain detailed documentation for issue resolutions update knowledge base articles to improve team efficiency user self-service options Mentor Tier I technicians through knowledge-sharing sessions enhance team capabilities collaboration
+ Qualifications:
+ Responsibilities:
+ Qualifications: