Contact Center Associate I - Arcadia, CA - Acuity Eye Group

    Acuity Eye Group
    Acuity Eye Group Arcadia, CA

    1 week ago

    $28,000 - $42,000 (USD) per year *
    Description

    Contact Center Associate I

    The primary role of a Contact Center Associate I is to provide exceptional customer service by efficiently scheduling appointments for patients and referring doctors.

    To excel in this position, one must be able to multitask effectively, handle multiple calls simultaneously, and work in a fast-paced environment with minimal supervision. Professional communication skills are essential for resolving caller needs while maintaining high-quality service standards.

    • Responds promptly to incoming calls from patients and referring physicians

    Key Responsibilities:


    Scheduling Appointments:



    • Acknowledge patient inquiries in a timely manner; verify appointment details; schedule or reschedule appointments as necessary;
    * This salary range is an estimation made by beBee
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