ambulatory applications analyst ii - Laguna Woods, United States - Hoag Memorial Hospital Presbyterian

Description

Salary Range:
$ $ /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education.

Primary Duties and Responsibilities

Epic Certification in EpicCare Ambulatory preferred
Familiarity with physician practices' workflows, hospital outpatient departments and patient experiences within ambulatory and outpatient areas
Understanding of a wide array of integration points, including scheduling, lab, radiology, billing, and inpatient clinical

The Applications Analyst II is responsible for configuring, testing, implementing and supporting the clinical, financial, administrative or other information systems used to support the organization.

Oversees practices and processes to ensure integrity, safety and availability of all data and applications as part of the organization's systems.

Key functions include:

• Collaborates with key stakeholders, end users and other members of the business teams to optimize system configuration, function and access.
• Evaluates problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participate in the timely resolution of these activities.
• Troubleshoots and resolves highly complex application errors and other system issues
• Actively leads and takes ownership for the build and maintenance of various system dictionaries, profiles, tables and other configuration points.
• Identifies system enhancement requests and works with the team to communicate them to the vendor as applicable
• Tests the system, including any configurations, customizations and new releases, prior to production implementation. Works with end-users to assist with the design and testing of system reports and communicate changes to end users and other staff as applicable
• Participates as a team member in various projects
• Prepares for and participates in system design, validation and/or remediation sessions
• Understands data flow and supports/develops interface files
• Leads small to medium-sized projects

The EPIC Application Analyst is additionally the primary support contact for each Epic application.

The Applications Analyst is responsible for coordinating all issues that arise during the project for their application areas and must be very knowledgeable about the organization's policies, procedures, and business operations.

Education and Experience

Minimum of three (3) years' experience with the application, module or equivalent system of assigned functional area. Ability to assist junior staff with completion of assigned tasks.


Preferred:
Bachelor's Degree in Computer Science, Information Systems or equivalent experience in a related field. Two (2) or more years' experience working in a health care environment department, preferably within an acute care environment.

Proficient with Microsoft office tools, including Word, Excel, PowerPoint, Visio, and Project

IT Department EPIC

EPIC Applications Analysts are required to have specific EPIC Module knowledge in the EPIC Application area they are assigned to.

License Required

Current CA driver's license for local travel

Certifications Required

IT Department EPIC

Epic training and certification in the assigned application area is required. Certification includes completing application certification projects and tests.

Certifications Preferred

IT Department EPIC

Other certification with the application(s) within their area of responsibility and support

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment.

Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.

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