Receptionist - Oscoda - H&R Block

Description

We are seeking an Administrative Assistant to join our team at H&R Block. As a key point of contact, you will be responsible for delivering exceptional client experiences through personalized phone interactions and warm greetings. Your expertise in matching clients with suitable tax professionals will ensure seamless service delivery. You will also schedule appointments according to client preferences, handle check-outs efficiently, and maintain a clean and organized workspace. This role is ideal for someone who excels in multitasking, prioritizing tasks, and collaborating with colleagues to achieve shared goals.

Key Responsibilities

• Answer phones and greet clients in a friendly and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Handle clients as they exit ensuring all current and future needs are met
• Maintain office cleanliness and organization of resources with team members

Requirements

• Excellent communication and interpersonal skills
• Able to work effectively in a fast-paced environment
• Strong organizational and time management skills
• Prior experience in customer-facing roles or administration is desirable

Compensation

The estimated salary range for this position is between $40,000 and $60,000 per year, depending on location and experience.