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- Skill in the use of a personal computer using remote access technology, email, automated information systems and Microsoft Office applications
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Support Enforcement Specialist Senior, Northern Virginia District, - Fairfax, United States - State of Virginia
Description
Title:
Support Enforcement Specialist Senior, Northern Virginia District, (W0894)
State Role
Title:
Program Admin. Specialist I
Hiring Range:
$52,000 - $62,000 (salary commensurate with experience)
Pay Band: 4
Agency:
Department of Social Services
Location:
DCSE NORTHERN VIRGINIA
Agency Website:
Recruitment Type:
General Public - G
Job Duties
The Virginia Department of Social Services (VDSS) engages families for success.
Its Division of Child Support Enforcement (DCSE) manages 285,442 cases to ensure that child support payments of $703 million per year reach families across the Commonwealth.
Support Enforcement Specialists establish and sustain helping relationships with parents who have payment obligations as well as parents who depend on those payments.
A Support Enforcement Specialist Senior serves as lead program agent on an assigned child support case management team, engaging families for success so that they have the financial and family support they need to grow and thrive.
Duties may include managing the most complex cases of child support obligations and health care coverage in functional areas such as Locate, Establishment, Court, Enforcement, Interstate, and Review & Adjustment; or, supporting a team of Specialists who are assigned those cases.
May train, orient, cross-train, retrain Specialists in procedures to determine, assess and modify obligations, ensuring compliance of child support and/or medical support orders and apply a number of administrative and judicial actions.
May provide testimony in court proceedings when required. May complete compliance reviews within own and other district offices.Draws on extensive knowledge of a range of case management processes to ensure compliance, influence non-custodial parents and support custodial parents and their children.
VDSS engages its employees for success. It offers comprehensive pay and employee benefits, development, and unique job and career opportunities in public service. VDSS employees make a vital difference for Virginia's families.Minimum Qualifications
Knowledge of or work experience in child support enforcement or other social services related to child or family services
Demonstrated ability to give guidance to others that promotes teamwork, improving member contributions and team results
Experience analyzing work processes to develop and deliver training to improve processes and results
Demonstrated ability to:
Skill in:
Experience gathering and organizing client documentation to process financial transactions and/or account reconciliation or maintain case activities
Knowledge of and/or experience in legal processes, to include preparing legal documents and providing court testimony
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line "Virginia Jobs" (RMS) employment site no later than 11:55 p.m.
Each application is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement.
The decision to interview an applicant is based on the information provided. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position.VDSS values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.
Virginia Department of Social Services does not provide sponsorship. The Virginia Department of Social Services is an Equal Opportunity Employer and encourages diversity within its workforce.
We are a "Virginia Values Veterans" (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application or resume.
In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching - Employee Benefits.
If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the "Virginia Jobs" (RMS) employment site when you apply.
Name:
Division of Human Resources
Phone:
(applications/resumes or any other supporting documents are not accepted)
Email:
(applications/resumes or any other supporting documents are not accepted)
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).
Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.
Requesting an AHP Letter can be found at AHP Letter or by calling DARS atNote:
Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Support Enforcement Specialist Senior, Northern Virginia District, professionals in Fairfax
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Wendy Golden
DSLDP Fellow