- Greet customers and assist them in determining their automotive service needs.
- Recommend appropriate service solutions and explain the services in detail.
- Schedule appointments for customers and ensure timely completion of service.
- Provide accurate and detailed estimates for services and obtain customer approval.
- Manage customer service concerns and resolve issues in a timely and effective manner.
- Maintain accurate and organized records of customer interactions and service transactions.
- Work closely with service technicians to ensure smooth communication and timely completion of work.
- Meet or exceed customer satisfaction goals and sales targets.
- Strong customer service and communication skills.
- Ability to multi task and prioritize work in a fast paced environment.
- Familiarity with automotive repair terminology, methods, and procedures.
- Proficiency in using computer software programs, such as automotive service software.
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Service Advisor - Mount Pleasant, United States - Elliott Auto Group
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Description
Experienced Service Advisor - Automotive
We are seeking an experienced Service Advisor to join our team.
As a Service Advisor, you will be responsible for assisting customers with their automotive service needs and ensuring customer satisfaction.
Responsibilities:
Qualifications:
-2 years of experience as a Service Advisor in an automotive dealership or repair shop.
We offer competitive compensation and benefits packages, including medical, dental, and vision insurance, paid time off, and opportunities for career advancement.