Technical Support Representative I - Cedar City

Only for registered members Cedar City, United States

2 days ago

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Job summary

This role serves as a frontline point of contact for customers experiencing internet service issues and Managed IT Services related requests. You will work directly with residential and business customers to diagnose issues, provide clear guidance, and ensure concerns are handled accurately and professionally.

Responsibilities

  • Provide frontline technical support for residential and business customers
  • Troubleshoot internet connectivity, performance,
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