Seasonal Sales Support - St. Louis, United States - David Yurman

    Default job background
    Retail
    Description

    Overview

    The St. Louis Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff.

    Responsibilities

    • Enters sales at POS.
    • Answers and properly directs all incoming calls.
    • Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients' needs.
    • Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
    • Assists Sales and Operations team wrap client packages.
    • Assists Sales and Operations team with the cleaning of client jewelry.
    • Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders).
    • Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes).
    • Assists the Operations team with the unwrapping of David Yurman Bags for easy access.
    • Assists the Operations team with the putting together of DY Pocket Folders.
    • Assists Operations team package and ship client packages.
    • Assists Operations team in inventorying office supply needs.
    • Assists Operations team in inventorying packaging needs.
    • Assists Operations team in inventorying stationary needs.
    • Assists Operations team identify client jewelry repairs.
    • Assists store in maintaining a clean case line.
    • Assists Sales and Operations team organize understock.
    • Assists Operations team with Inventory Serial Case Audits.
    • Ensures organization and cleanliness of jewelry cleaning area.

    Qualifications

    • Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred
    • Computer skills: Proficient in Microsoft Excel and Outlook
    • Ability to be detail-oriented, adapt and prioritize in a fast-paced environment
    • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,).
    • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.