Bilingual Call Center Rep - New York
2 weeks ago
Job summary
The Relationship Coordinator solicits and provides information via telephonic efforts in support of Healthfirst Medicare Advantage Plan, Complete Care (MAP), Managed Long Term Care Plan (MLTC) Senior Health Partners (SHP) and Mainstream/Health and Recovery Plan (HARP) population seeking PCA and/or CDPAS services.Ensures that referral sources, prospective enrollees and/or family members are courteously, appropriately, and effectively educated on the Long-Term Care enrollment processed through communication and follow-up.
Understands how Healthfirst goals relate to sales performance.
Duties And Responsibilities:
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