Director, Customer Engineering - Tulsa, United States - SADA, An Insight company
Description
Join SADA as a Director, Customer EngineeringYour Mission
As a Director of Customer Engineering at SADA, you lead a team of Google Cloud Platform (GCP) and Professional Services (PS) technical sellers.
You are a natural leader of technical-savvy and business-minded teams. You understand the end to end process of professional services sales and public cloud product adoption. You are well-versed in navigating and supporting large enterprise clients.You are capable of leading cross-functional working groups spanning Account Executives, Professional Services, Solutions Engineering, and more – while maintaining efficiency.
Most importantly, you are obsessed with building high performing teams, and delivering value to clients.Pathway to Success
#DotheRightThing:
You understand that doing what is right for our clients and our teams will drive the most shared success over time.
You exemplify this through your work and your actions – driving high levels of trust between clients and your team.
Client Facing / Required Travel - You will interact with clients on a regular basis throughout the customer lifecycle. Please expect a maximum of 25% travel to client sites, conferences, and other related events. This is a client-facing role – so occasional travel is a must.Onboarding / Training - The first several weeks of onboarding are dedicated to learning and will encompass learning assignments, compliance training, and meeting the team.
More details shared closer to the start date.Job Requirements
In this role, you will:
Manage, mentor, and grow a team of high-performing PS and GCP Customer Engineers.
Partner with Sales leadership to be accountable for achieving annual sales targets.
Oversee the PS sales process, ensuring the creation of quality proposals and statements of work (SOWs) that are technically sound and provide business value.
Drive satisfaction and value to our GCP value-added reseller (VAR) customers through differentiated VAR technical services.Create a diverse, equitable, and inclusive culture – one that team members are proud of.
Experience that we are looking for:5+ years of experience managing high performing PS and/or "as-a-service" product technical sales teams, and 10+ years of relevant practitioner experience.
High business and technical acumen, with a track record of establishing trust with decision-makers within enterprise organizations.Proficiency in PS fundamentals and ability to lead from opportunity to close to follow-on-work.
Understanding of enterprise product and services technical sales KPIs (e.g., sales cycles, win rates, engagement types, etc) to evaluate and improve team performance.
Thought leader in relevant technical or industry area(s) (e.g., Retail, Financial Services, Media and Entertainment, Infrastructure Modernization, Data Analytics, AI/ML, etc).
About SADA An Insight companyValues:
SADA stands for inclusion, fairness, and doing the right thing.
From our very beginning, we've championed a diverse workplace where we support and learn from each other, amplifying the impact we make with our customers.
We're proud that our teams are composed of contributors who represent a wide array of backgrounds, experiences, abilities, and perspectives.
We are an equal opportunity employer.Our five core values are the foundation of everything we do:
Benefits :
Unlimited PTO, paid parental leave, competitive and attractive compensation, performance-based bonuses, paid holidays, generous medical, dental, vision plans, life, short and long-term disability insurance, 401K/RRSP with match, as well as Google-certified training programs and a professional development stipend.
Business Performance:
SADA has been named to the INC 5000 Fastest-Growing Private Companies list for the last 10+ years in a row, garnering Honoree status.
The overall culture continues to evolve with engineering at its core: 3200+ projects completed, 4000+ customers served, 10K+ workloads, and 30M+ users migrated to the cloud.
To request reasonable accommodation to participate in the job application or interview process, contact SADA complies with federal and state/provincial disability laws and makes reasonable accommodations for applicants and candidates with disabilities.
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Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.
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As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.
Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S.
military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.
military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.
military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
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