Merchandise Sales Clerk - Escondido

San Diego Zoo Wildlife Alliance is an international, nonprofit conservation organization with two front doors: the San Diego Zoo and the San Diego Zoo Safari Park. We integrate wildlife health and care, science, and education to develop sustainable conservation solutions. · HOW Y ...

Job description

San Diego Zoo Wildlife Alliance is an international, nonprofit conservation organization with two front doors: the San Diego Zoo and the San Diego Zoo Safari Park. We integrate wildlife health and care, science, and education to develop sustainable conservation solutions.

HOW YOU WILL IMPACT OUR MISSION
The Merchandise Sales Clerk performs all job assignments with a positive attitude that supports San Diego Zoo Wildlife Alliance's mission and vision of saving species worldwide by uniting our expertise in wildlife care and conservation science with our dedication to inspiring passion for nature and leading the fight against extinction. The Merchandise Sales Clerk under supervision sells merchandise items while providing outstanding guest service. This position reports to Retail Management.

WHAT YOU WILL DO

• Sells merchandise items, Rents and maintains strollers, wheelchairs, ECVs, and other equipment. Proactive to suggestive selling. Participate in department promotions and systems for up selling.
• Operates point of sale system, handles and tenders a variety of sales transactions including cash, proactive to suggestive selling
• Maintains stock levels and cleans displays
• Provides outstanding guest service, greets guests
• Demonstrates understanding of a variety merchandise types
• Keeps prices clearly posted and updated
• Orders items as necessary and maintains an inventory as directed

WHAT WE ARE LOOKING FOR

The San Diego Zoo Safari Park Retail Operations team is seeking candidates with top-notch interpersonal skills to provide a world-class guest experience. Candidates with problem solving skills to identify practical solutions and teamwork skills to work well with others are highly desirable. Applicants must be at least 18 years old to be considered for the position with open availability. 

Please note if you are selected for this role, you will be required to complete the Responsible Beverage Service Training (RBS) within 60 days of your hire date. Training will be provided to you by the San Diego Zoo Wildlife Alliance and completed on site. 

EDUCATION AND CERTIFICATIONS

• RBS Certificate within 30 Days required.
• Food Handler's Card within 30 Days required.

SKILLS AND KNOWLEDGE

Knowledge of:

• Understands merchandising methods and register practices
• Background/history/operations of merchandising
• Zoo and Safari Park rules and regulations

Skills To:

• Operate a cash register accurately and efficiently
• Understand and carry out instructions
• Understand and communicate effectively with the public
• Deal tactfully and courteously with the others in a diverse environment
• Proactively maintains appropriate stock levels
• Provides outstanding guest service

SOME OF THE REWARDS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Free Parking at the San Diego Zoo & San Diego Zoo Safari Park
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program
  

IMPORTANT DETAILS

• Location: Escondido, CA
• Position Type: Hourly Part-Time Non-Exempt Union Position - If selected, there will be fees and dues to be paid to the union
• Hourly Rate: $19.50 
  

About The Salary Ranges

The posted salary range represents the full compensation potential for this role over time. Initial hiring offers are typically made within the lower to mid portion of the range and are based on a combination of relevant experience, skills, qualifications, internal equity, and organizational considerations. Placement near the top of the range is generally reserved for individuals who demonstrate sustained performance, growth, and expanded responsibilities in the role over time.

Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate San Diego Zoo Wildlife Alliance contacts will use an email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. San Diego Zoo Wildlife Alliance only conducts interviews via phone, Zoom, Teams or in-person.

If you have been asked for any of the above, or believe you have been contacted by someone posing as a San Diego Zoo Wildlife Alliance employee, please e-mail   If you feel that you have been the victim of fraud, please contact your financial institution(s) immediately. 

At San Diego Zoo Wildlife Alliance, we celebrate our differences and foster a culture of belonging. Diversity strengthens our employees, enriches our guests' experiences, deepens our connection to our community, and supports the wildlife we serve.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. 

If you require a reasonable accommodation to complete an application, please email your request to  and provide the job title and location to which you are applying. 

As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States. We are not offering sponsorship for this position at this time.

San Diego Zoo Wildlife Alliance is a drug free workplace.