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    Network Engineer - Milwaukee, United States - Penn Foster Inc

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    Description
    Design, implement, maintain, and troubleshoot network infrastructure and topology, both wired and wireless. Assist in troubleshooting endpoints and client issues and provide technical guidance on projects. Research and testing of new and emerging technologies in partnership with vendors.

    Works as part of a team of network engineers, to ensure that the University campus network environment is reliable, available, and performant.

    Duties and Responsibilities


    • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). Uses established commercial best practice design to develop templates and documentation to improve operation procedures.
    • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
    • Evaluates and analyzes network performance metrics to ensure successful operation of the network. Identifies and evaluates problems. Determines the risk areas and mitigates their impact.
    • Select and implement security tools, policies, and procedures in conjunction with the company's security team. Ensures that network security policy and practices are followed, implemented, and maintained.
    • Design, develop and maintain configuration standards for network equipment. Serve as an escalation point for network issues, including backbone routing and switching, edge configuration, and Internet related services. Assist in keeping network infrastructure documentation up to date and assist in inventories for Cisco support renewal work.
    • Participate in the design of extensions and additions to the network and incorporation of new technologies and standards. Work with vendors and partners to develop "test plans" and "pilot projects" for new and emerging technologies.
    • Work with project managers, network and systems administrators and engineers for planning long-term and short-term networking and new technologies.
    • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
    • Participate in after-hours on-call rotation and be available to mitigate network issues during unplanned events.
    • Campus wireless and wired network help-desk ticket triage
    • Performs all other duties and responsibilities as assigned or directed by the supervisor.
    Required Knowledge, Skills and Abilities

    Bachelor's degree required.


    Cisco CCNA Routing & Switching and CCNA Wireless Certification, CompTIA Networks+ Certification, or, alternatively, 7+ years of demonstrated large enterprise Cisco-based network management experience.

    At least 6 years of related experience.

    Demonstrated experience performing a customer service role in a high-pressure environment, supporting a large user base and working with a help-desk ticketing system such as Freshservice
    Familiarity with Cisco Campus Network design best practices
    Extensive knowledge in troubleshooting and engineering Cisco wired and managed wireless networks with use of Cisco SNMP appliances (Prime Infrastructure, DNAC, Cacti, etc.)
    Familiarity with management of Cisco Wireless LAN controllers

    Ability to perform wireless network surveys using several different applications and hardware including Ekahau, Cisco DNA Center, Prime Infrastructure Planning, Apple Airport, etc.

    Spec, Build, and deploy Cisco multilayer modular and stackable switches to be used throughout campus and routinely upgrade and perform preventative maintenance on and off hours.

    Extensive experience and skill working via Cisco IOS command-line interface
    Understanding of Cisco ISE (Identity Services Engine) troubleshooting and management
    Understanding of IPv4 addressing and DNS configuration and management (Infoblox)
    Understanding of enterprise-level network-related security best practices

    Preferred Knowledge, Skills and Abilities Department IT Services Posting Date 06/26/2023 Closing Date Special Instructions to Applicants EOE Statement


    It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

    Required Documents

    Required Documents

    Resume
    Cover Letter/Letter of Application
    Optional Documents
    #J-18808-Ljbffr

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