System Engineer - Beverly Hills, United States - Phaxis

    Phaxis
    Phaxis Beverly Hills, United States

    1 month ago

    Phaxis background
    Description
    Role Summary:

    The Systems Engineer is responsible for maintenance and implementation, security, monitoring, troubleshooting, and overall efficient operation of the LAN/WAN, computing, and communications infrastructure. Supports all IA information systems by maintaining networks and services, servers, data security, and related infrastructure. Works collaboratively within the team and across all IA departments and studios to support technology needs.

    Role Duties:
    • Manage Active Directory and related Windows server services. Responsible for system security and reliability.
    • Work as part of a team to plan, manage, and maintain Azure environment.
    • Manage Hyper-V environment. Ensure reliability of mission-critical applications and plan for future needs as the company evolves and expands.
    • Manage and maintain LAN/WAN/SD-WAN environment for organization's offices and data center facilities, including VPN, remote desktop services, etc.
    • Monitor usage trends and traffic volumes, evaluate methods to improve performance and recommend upgrades in hardware and infrastructure as required. Ensure security of all related hardware/services.
    • Server management and maintenance.
    • Perform maintenance tasks and upgrades as needed/required to ensure security and reliability, and to meet continuing needs of the organization.
    • Apply security patches as needed per IT policy. Maintain monitoring systems to guarantee outages are addressed and resolved in a timely manner.
    • Create tools and automations using PowerShell to improve and streamline IT and related business processes, including experience with Git for code management.
    • System documentation.
    • Create and maintain documentation for all areas of responsibility. Regularly update documentation based on changing environment.
    • Manage and maintain data storage systems, including backup software and disaster recovery planning. Analyze usage and forecast future needs.
    • Provide level three support for end-user computing via Service Desk ticketing systems where daily updates and expedited resolutions are expected.
    Education & Experience:
    • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience preferred.
    • ITIL or relevant Microsoft certifications a plus
    • Minimum 3 years of experience in the following:
    • Installing and maintaining a highly available, resilient network.
    • Planning, implementing, and maintaining a network infrastructure including routers, switches, and firewalls.
    • Configuring and maintaining Cisco networking equipment.
    • Maintaining a Windows server environment, applying patches and other critical updates in an organized and regular manner.
    • Microsoft networking technologies using Active Directory, DNS, DHCP etc.
    • Managing and maintaining Office 365.
    Knowledge & Skills:
    • Strong problem solving and troubleshooting ability required.
    • Experience in planning, implementing, and maintaining network storage for servers, file sharing and database applications.
    • Experience supporting remote access technologies like VPN, and other web-based remote access tools.
    • Experience with network technologies including routing protocols and traffic engineering techniques.
    • Experience managing network and security for a multi-site office environment.
    • Preferred 2-3 years' experience with Azure web services.
    • Experience with industry-standard anti-malware/security software.
    • Good time management skills; ability to organize work for multiple simultaneous projects, prioritize tasks and meet deadlines required.
    • Understand and appropriately apply emerging technologies to business problems and opportunities.
    • Understanding of ITIL best practice concepts and ability to prioritize and remediate issues as appropriate.
    • Experience with SOC 2 security and compliance.
    Communication:
    • Excellent verbal and written communication skills to collaborate with geographically dispersed team.
    • Ability to write technical documentation for use by other team members.
    • Ability to work with internal customers to analyze problems and issues and make recommendations for solutions.
    • Ability to assist staff in adapting to changes brought on by new technology.