Asset Protection Operations Coach - Phoenix
2 weeks ago
Job summary
Drives sales by ensuring effective merchandise presentation for example accurate and competitive pricing proper signing inventory levels cleanliness of the area assessing economic trends and community needs overseeing the stocking and rotation of merchandise setting up cleaningand organizing product displays and securing fragile and highshrink merchandise Leads and develops teams effectively by teaching training actively listening to associates touring stores providing feedback TourtoTeach communicating collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising company direction introducing leading company change efforts providing clear expectations guidance to implementbusiness solutions communicating business objectives to teams effectively Models demonstrates exceptional customer service standards store associates following demonstrating One Best Way OBWservice model managing supporting customer service initiatives for example store of the community community outreach programs ensuring customer needs complaints issues are successfully resolved developing implementing action plans correct deficiencies providing process improvement leadership ensure high quality customer experience Provides supervision development opportunities hourly associates hiring training mentoring assigning duties settingclear expectations associate recognition communicating consistently ensuring awareness recruiting developing qualified associates meet staffing needs achieve company growth potential Controls unexplained loss merchandise improves profitability identifying communicating performance goals objectives Buildsaccountability policies procedures Measures adherence loss prevention policies procedures Reviews variances inventory reports Conducts operational preinventory reviews Gathers data audits results monitors deficiency trends Identifies improvement opportunities Communicates works managers associates determine corrections needed inventory controls Influences implementation execution control corrections Trains managers associate operational controls processes multiple stores Detects deters investigates resolves violations companypolicies criminal activities investigating alleged fraud other illegalactivities Conducts investigations relating companym operationspolicies Gathers evidence takes statements writes case reports providescourt room testimony as needed Partners collaborative efforts investigative entities Monitors safety risk within facility ensuring effective safety program place Supervises safetymembers Identifies accident trend develop implement solutions prevent accidents Observes workplaces practices provides training accident techniques Communicates plans minimize accidents Oversees safetysafety reviews implements plan improve workplacesafety Manages facilitylevel training execution asset protection safetysclaims receiving procedures reviewing application policiesprocedures compliance guidelines example cold chain hazardous materials operational controls Identifies gaps expectationstraining Determines training needs Develops delivers necessary Manages claims receiving operations ensuring proper policies followed Ensures timely processing claims example damaged defective returned liquidated items deliveries thirdparty suppliers Providesdirection completes maintaining documentation reporting Coordinates completes oversees jobrelated activities assignments developing maintaining relationships stakeholders Supporting plans initiatives meet customer business needs identifyingcommunicating goals objectives building accountability measuring progress achieving results identifying addressing improving opportunities demonstrate adaptability continuous learning Ensures compliance policy procedure supports mission values standards ethics integrity implementing related action utilizing OpenDoor Policy directing guidance applying executingbusiness practice Creates workplace associate feel seen supported connected culture belonging creates opportunity all perform Respect Individual Works collaboratively builds strong trusting relationship communicates impact energy positivity motivate influence Act Integrity Maintains promotes highest standardsethicsexpects Walmarts goal regenerative creating positive impact members world around.
Job description
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