AV Engineer - Washington, DC, United States - Synchron

Description

Synchron, LLC has an exciting opportunity for an Audio Visual (AV) Engineer & AMX Programmer to support NAVSEA's Chief Information Office at the Washington Navy Yard in Washington, DC We are seeking candidates to provide the US Navy with excellent technology customer service support
You will provide direct technology support to the Navy's CIO Office

Duties & Responsibilities:
Apply the current infrastructure expertise in supporting video teleconferencing (VTC) and collaborative Audiovisual (AV) efforts using Microsoft Teams.

Support VTC and AV with cabling, equipment installations, and configuration, supporting pulling and running cables for new equipment installation.

Interpret blueprints, installation instructions, or various user guides to install and configure a new VTC and AV environment.

Provide customer insight into their network through monitoring and performance management
Use technical expertise to identify problem areas and opportunities for improvement in mission-critical network.

Provide customer support for highly visible VTC and AV operations and troubleshooting efforts.

Ensure the customer's events are monitored and resolve conference interruptions as soon as possible.

Troubleshoot and repair multimedia equipment and data cabling, including ceiling-mounted video projectors, wall control switches, cable patch panels, speakers, powered screens, consoles, and multimedia equipment.

Diagnose and repair equipment issues that have been escalated to Tier III, sustain the IT and AV support for all daily operation and maintenance of the AV and administrator for Microsoft Teams Live events for Auditorium events

Required Qualifications:

2+ years experience with VTC and Audiovisual Systems, including Camera Recording

Fluent with AMX programming

Experience with Cisco and Polycom IP VTC systems endpoints, AMX, Extron, Crestron, or Cisco control systems and switches programming

Experience and knowledgeable on troubleshooting common VTC equipment and collaborative AV efforts such as MS Teams, Cisco Room kits, and Tandberg's.

Secret clearance

HS diploma or GED

Preferred Qualifications:

CompTIA Security+ Certification It is the policy of Synchron, LLC to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.