-
Customer Success
1 day ago
Intellipro Group Sunnyvale, United StatesWe are seeking a dynamic Customer Support specialist to join our team · Title- Customer support specialist (Onboarding) · Location -Sunnyvale , CA (Hybrid) · Contract - 1 year (Likely of extension) · Pay rate - $28/hr · Bilingual - Fluent in English and Mandarin (Proficiency ...
-
Customer Success Manager
1 week ago
Docyt Mountain View, United StatesAs a Accounting Success Manager at Docyt, you'll lead the customer relationship, delivering maximum value to our existing customers and newcomers alike. You'll partner with our customer stakeholders, ensuring that we understand their business needs and objectives, thus driving su ...
-
Customer Success Manager
4 days ago
Prodigal Mountain View, United States[Full Time] Customer Success Manager at Prodigal (United States) | BEAMSTART Jobs · Customer Success Manager · Prodigal United States · Date Posted · 19 Jun, 2023 · Work Location · Mountain View, United States · Salary Offered · Not Specified · Job Type · Full Time · E ...
-
Customer Success Manager
1 week ago
Prodigal Mountain View, United States[Full Time] Customer Success Manager at Prodigal (United States) | BEAMSTART Jobs · Customer Success Manager · Prodigal United States · Date Posted · 19 Jun, 2023 · Work Location · Mountain View, United States · Salary Offered · Not Specified · Job Type · Full Time · Experience ...
-
Customer Success Partner
1 week ago
Qventus Inc Mountain View, United StatesJob Description Job Description About Us:Qventus is a real-time decision making platform for hospital operations. Our mission is to simplify how healthcare operates, so that hospitals and caregivers can focus on delivering the best possible care to patients. We use artificial int ...
-
Customer Success Manager
2 weeks ago
Docyt Mountain View, California, United States PermanentAs a Accounting Success Manager at Docyt, you'll lead the customer relationship, delivering maximum value to our existing customers and newcomers alike. You'll partner with our customer stakeholders, ensuring that we understand their business needs and objectives, thus driving su ...
-
Customer Success Analyst
4 days ago
Prodigal Mountain View, United States[Full Time] Customer Success Analyst at Prodigal (United States) | BEAMSTART Jobs · Customer Success Analyst · Prodigal United States · Date Posted · 01 Dec, 2022 · Work Location · Mountain View, United States · Salary Offered · Not Specified · Job Type · Full Time · E ...
-
Customer Success Manager
2 weeks ago
Stampli Mountain View, United StatesExperience with at least one of these systems is a big plus · Minimum 2 years Accounts Payable experience · Excellent presentation / training skills · Loves technology · Service oriented · Organized · Quick learner · Responsibilities · Implement Stampli 's Interactive Invoice Ma ...
-
Customer Success Manager
3 weeks ago
Docyt Mountain View, United StatesJob Description · Job DescriptionAs a Accounting Success Manager at Docyt, you'll lead the customer relationship, delivering maximum value to our existing customers and newcomers alike. You'll partner with our customer stakeholders, ensuring that we understand their business need ...
-
Manager, Customer Success
6 days ago
Lily AI Mountain View, United StatesAbout Lily AI: · Lily AI is a female-founded retail AI company empowering retailers and brands by bridging the gap between merchant-speak and customer-speak. Leveraging computer vision, natural language processing, machine learning, and vertical-specific large language models (L ...
-
Customer Success Partner
3 weeks ago
Qventus Mountain View, United StatesJob Description · Job DescriptionAbout Us: · Qventus is a real-time decision making platform for hospital operations. Our mission is to simplify how healthcare operates, so that hospitals and caregivers can focus on delivering the best possible care to patients. We use artificia ...
-
Customer Success Manager
3 days ago
Money Fit by DRS Los Altos, United StatesCustomer Success Manager - Energy Efficiency · The Company Youll Join · At Bidgely (which means "electricity" in Hindi), we work to accelerate a clean energy future by enabling energy companies and consumers to make data-driven, energy-related decisions. We are a global company ...
-
Customer Success Associate
5 days ago
Money Fit by DRS Los Altos, United StatesCustomer Success Associate · The Company You'll Join · At Bidgely (which means "electricity" in Hindi), we work to accelerate a clean energy future by enabling energy companies and consumers to make data-driven, energy-related decisions. · We are a global company, with roots in ...
-
Customer Success Manager, Embedded
3 weeks ago
Workato Mountain View, United StatesAbout Workato · Workato is the only integration and automation platform that is as simple as it is powerful and because its built to power the largest enterprises, it is quite powerful. · Simultaneously, its a low-code/no-code platform. This empowers any user (dev/non-dev) to ...
-
Customer Success Engineer
1 week ago
HeadSpin Sunnyvale, United StatesJob Description · Job DescriptionSalary: · About Us · HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across ...
-
Manager, Customer Success
1 week ago
LinkedIn Sunnyvale, United StatesCompany Description · LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuab ...
-
Customer Success Engineer
3 days ago
FedML, Inc. Sunnyvale, United States****Responsibilities · Engage directly with customers on MLOps platform or open source library at scale, playing a critical role in our mission delivering a ground-breaking solution to the market · Work with the sales, product, engineering, support, and marketing teams for use ca ...
-
Manager, Customer Success
4 days ago
LinkedIn Sunnyvale, United StatesCompany Description · LinkedIn is the worlds largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuabl ...
-
Customer Success Engineer
3 weeks ago
FedML, Inc. Sunnyvale, United StatesJob Description · Job DescriptionResponsibilities · Engage directly with customers on MLOps platform or open source library at scale, playing a critical role in our mission delivering a ground-breaking solution to the market · Work with the sales, product, engineering, support, ...
-
Manager, Customer Success
1 week ago
LinkedIn Sunnyvale, United StatesAt LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers both hybrid and remote work options. This means you can work from home and commute to a LinkedIn office, depending on what's best for you Manager, Customer Experience, ...
Head of Customer Success - Mountain View, United States - Prodigal
Description
[Full Time] Head of Customer Success at Prodigal (United States) | BEAMSTART JobsHead of Customer Success
Prodigal United States
Date Posted
25 Jun, 2022
Work Location
Mountain View, United States
Salary Offered
Not Specified
Job Type
Full Time
Experience Required
3+ years
Remote Work
Yes
Stock Options
No
Vacancies
1 available
about
Prodigal
Backed by leading investors like Menlo Ventures, Accel and Y-Combinator, Prodigal grew nearly 10-fold over the last year due to rapidly increasing demand for our products.
Prodigal is building an iconic vertical software business that will fundamentally impact how the multi-trillion dollar lending industry operates. Prior to Prodigal, the industry was saddled with painful, low-value manual workflows, and poor customer experience. Our mission is to humanize the loan lifecycle through automation and data.
We are defining a new category of intelligence - one that drives dynamic decisioning based on interactions. As we build, these articles shape our thinking . We draw on lessons from giants and unicorns — but myths aren't part of the ethos.
Instead, Prodigal is grounded in reality, committed to using these lessons to improve the daily work of lenders and collectors as we expand our business, support consumers, and change the consumer finance landscape.
This is an opportunity for accelerated personal growth with a team that has an ambitious vision, technology to back it up and tier 1 investors.
What you'll doChampion
our users
We are building a vertical SaaS giant ... but have only built 5% of our vision
Voice of Customer is invaluable to our product strategy
Listening critically is critical to prioritize & see around the corners
Engagement:
Onboarding & ongoing
Manage & lead our current CS team
Ensure swift onboarding of new clients
Conduct periodic business reviews (QBR) to update progress
Be a delicate but steady hand to drive behavior change among users
Renewals
We have been blessed with high renewal rate.
Even then, we want to craft a thoughtful renewal strategy this year
Services
Occasionally we drive one-off projects for customers.
Organize & execute professional services engagements
Support
Support our customers on tactical items in a timely way
What you are great at
Listening. You listen what customers are saying & ask discerning questions.
Communication. Crisp & cogent communication.
Organization & breaking down ambiguity into structured problems
Leading teams & hiring colleagues who raise the bar. Drive productivity as we reap scale benefits.
Comfort with pace of an early-stage startup. Roll up sleeves, if necessary.
3+ years of Customer Success experience for a software / product company.
Experience leading a team.
About Prodigal
Lending Intelligence Software
Company Size:
People
Year Founded:
2018
Country:
United States
Company Status:
Actively Hiring
Looking for Partners
Looking for Clients
Raising Funds
Share This Job
More Full Time Jobs
Software Engineer - Product
San Francisco
Full Time
Software Engineer - Backend
San Francisco
Full Time
Software Engineer - Infrastructure (SRE)
San Francisco
Full Time
Senior Engineer (Full-Stack)
San Francisco
Full Time
Lead Engineer
San Francisco
Full Time
More Companies Hiring
Karate Labs
United States
NimbleRx
United States
Respaid
United States
Automat (formerly lasso)
United States
Spruce Systems
United States
BEAMSTART brings you the latest news, databases, and jobs from all around the world on startups, technology, and business.
Stay updated with industry news, plug-in to exciting community events, and discover incredible career opportunities with the world's most innovative companies.
DiscoverJobs
Full Time
Part Time
Contract
Internship
Volunteer
Companies
Candidates
Post a Job
For Recruiters
Our
Company
News
Jobs
Database
About Us
Download App
More
Copyright 2023 BEAMSTART . All Rights Reserved.
#J-18808-Ljbffr
