- Execute operational excellence Develop trust with guests through meeting the Quality requirements all day every day.
- Deliver 2ndMile Service Ensure guests feel cared for by going above and beyond expectations.
- Activate Emotional Connections Strengthen relationships with guests and the community.
- Front of House:
- Greeting guests
- Order taking
- Meal Assembly
- Meal Delivery
- Table Touch in
- Effectively clean (dining room, front counter, drive thru, restroom)
- Correcting orders
- Correctly use dishwasher and clean dishes
- Back of House:
- Receiving Product
- Storing Product
- Prepping product
- Assembling Product
- Fulfilling Orders
- Maintain cleanliness in all areas of back of house
- Available to work a minimum of 15 hours per week
- Understand the expectation of Chick-fil-A customer service standards and operational excellence.
- Outgoing and fun
- Great attitude
- Hard working
- Dependable
- Honest
- Demonstrate leadership attributes
- Team-player
- Positive attitude & role model
- Responsive to teams needs
- Takes initiative
- Works to serve others
- Motivated to grow and to learn
- Great verbal communicator
- Outgoing/friendly/patient
- Desire for ongoing training/education
- Detailed & keenly observant
- Passion for procedural discipline
- Able to lift pounds on a consistent basis
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Description
Job Description
Job DescriptionRole SummaryTeam members are responsible for creating Raving Fans. Their responsibilities include:
General Responsibilities