Restaurant Server - Philadelphia, United States - DoubleTree by Hilton Hotel Philadelphia Airport

Description

BASIC FUNCTION: The Server is responsible for providing prompt, courteous service for the guest.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

High school diploma or equivalent.

Two years restaurant experience.

High volume experience.

Good food and service knowledge.

Pleasant personality.

Excellent communication skills.

ESSENTIAL FUNCTIONS:

1. Interact with guests to take drink and food orders.

2. Communicate with kitchen for food ordering.

3. Ensure prompt delivery of food to the guest's table.

4. Have working knowledge of liquor, beer, wine and food that is served at the property. Suggest pairings of food to wine or beer.

5. Handle all checks and cash according to procedures.

6. Ensure cleanliness of restaurant including polished flatware, clean glassware and plates.

7. Be familiar with all property amenities and other restaurants.

8. Make recommendations.

9. Full set up, break down, and reset dining room.

MARGINAL FUNCTIONS:

1. Respond to any reasonable task as assigned by supervisor or manager.

2. Help out in other areas of the restaurant, including seating guests.

3. Full tray in, Full tray out

4. Leave it better than you found it

ENVIRONMENT:

Indoors, dimly lit, carpeted, climate controlled environment. Hard kitchen floors with occasional slippery or greasy areas. Handling hot china and silver. Outdoors, cement surfaces, with exposure to outdoor climate and elements.

Source: Hospitality Online