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Customer Support Associate
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Retail Support Associate - Florence, United States - Duluth Trading Company
Description
** Retail Support Associate - Temporary**
**Job Category****:** Retail **Requisition Number****:** RETAI03902 Showing 1 location **Job Details**
**Description**
**The position is temporary, helping with the store's inventory.**
**Purpose of Position**
The Duluth Trading Company Support Associate assists in delivering the Duluth Brand experience from behind the scenes. While this role is not guest-facing, the support associate enjoys being part of the team, supports the overall sales goals and takes pride in maintaining a well merchandised, organized and clean store.
**Key Accountabilities:**
Develops a familiarity of the Duluth brand and basic product knowledge.
Assists in receiving, processing and replenishing merchandise.
Maintains merchandising, presentation and display standards. Sales floor is customer ready.
Ensures Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area.
Answers telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, basic sales and promotional information and general information.
Adheres to all Company policies, procedures and practices.
Performs any other duties as directed by management.
**Knowledge and Background Requirements:**
High school diploma or equivalent.
Retail experience preferred but not necessary.
Takes pride in a job well done, shows ownership in the store.
Operates with integrity and trust.
Collaborates and functions as part of a team.
Ability to work a flexible shift including nights and weekends,
**Environmental Factors:**
Must be able to stand or walk for up to eight hours a day.
Frequent reaching and bending and twisting below waist and above shoulders.
Frequently required to use repetitive hand to finger motions and reach with hands and arms.
Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
Ability to climb ladders, reach and bend.
Work in temperatures ranging from degrees especially in our stock room areas.
Use of a computer up to 60 % of the time throughout the day.
*The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job.*
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
