Customer Support Representative - Idaho Falls - Stukent

    Stukent
    Stukent Idaho Falls

    1 week ago

    Description

    **About Stukent


    Stukent helps educators help students make a positive impact on the world by providing cutting-edge curriculum tools.

    **The Role: Customer Support Representative

    • Provide high-energy assistance via email chat phone for instructors teaching seamlessly while guiding first-time users through digital courseware setup.

    Responsibilities:



    • Actively find solutions by working with others or escalating issues when needed.

    • Talk professionally over phones & answer emails/tickets from customers. 


    • Calmly work patiently with upset customers:�&Escalate issues properly:
      ,

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