Program Manager - Renton, United States - Pacific Medical Centers

Pacific Medical Centers Renton, United States

1 month ago

Show more Collapse job

Description

We are looking for a program manager to oversee our Utilization Review Accreditation Commission (URAC) Program and other program initiatives such as Clinical Quality - HEDIS and Defense Health Agency (DHA) deliverables.

The high standards set by URAC keep pace with the rapid changes in the healthcare system and provide a mark of distinction for healthcare organizations to demonstrate their commitment to quality and accountability.

URAC works to ensure that the future of healthcare controls costs, raises quality, and improves overall health outcomes.

URAC accreditation is as an evaluative, rigorous, transparent, and comprehensive process in which a healthcare organization undergoes an examination of its systems, processes, and performance by an impartial external organization to ensure that it is conducting business in a manner that meets predetermined criteria and is consistent with national standards.

This position should report to the Director of Operations.

The Program Manager Patient Experience is responsible for assessing current member experience, identifying opportunities and implementing processes to improve the member experience across the care continuum.

The position will facilitate and advance innovations in member experience that include both local and system-wide. Promotes a transparent culture that seeks member feedback at all points of care.

Engages caregivers and providers at all levels to influence change that achieves the PacMed goal of "simply the right care." The Program Manager Patient Experience is responsible ensuring superior customer service is delivered to USFHP member and their families.

Ensure compliance and service targets are met, and any major issues and service failures impeding are identified, resolved and/or escalated.

Providence caregivers are not simply valued – they're invaluable.

Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.

Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:
5 years Health care operations experience.

5 years Customer service management experience.

Preferred qualifications:
Bachelor's Degree.

5 years Experience in consumer marketing (customer services, healthcare, direct-to-consumer) where customer lifetime value and net promoter methodologies are utilized.

2 years Experience in the healthcare industry.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others.

We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.

As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.
About the Team

Pacific Medical Centers (PacMed) is a private, not-for-profit, primary and integrated multi-specialty health care network with outpatient clinics and primary and specialty care providers in King, Snohomish and Pierce counties.

We combine decades of patient-centered care with cutting-edge technology, first-class facilities and board-certified providers.

Our strong team environment and respect for our people—at all levels and from all backgrounds—allow us to provide authentic care that achieves the highest-quality patient outcomes, backed by the strong network of resources and support through our affiliation with the Providence family, including local partners like Swedish Health Services.

Providence is proud to be an Equal Opportunity Employer.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID:

281990

Company:
Pacific Medical Jobs

Job Category:
Project Management

Job Function:
Project/Product Management

Job Schedule:
Full time

Job Shift:
Day

Career Track:
Business Professional

Department:

3060 WA USFHP

Address:
WA Renton 620 Naches Ave SW

Work Location:
Blackriver Corporate Park-Renton

Pay Range:
$ $68.83

Check out our benefits page for more information about our Benefits and Rewards.

#J-18808-Ljbffr

We have other current jobs related to this field that you can find below

Program Manager

3 weeks ago

Providence Health & Service Renton, United States

Job Description · We are looking for a program manager to oversee our Utilization Review Accreditation Commission (URAC) Program and other program initiatives such as Clinical Quality - HEDIS and Defense Health Agency (DHA) deliverables. The high standards set by URAC keep pace ...
Program Manager

1 day ago

Providence Health & Service Renton, United States

The Program Manager Patient Experience is responsible for assessing current member experience, identifying opportunities and implementing processes to improve the member experience across the care continuum. The position will facilitate and advance i Program Manager, Manager, Cus ...
Project/Program Manager

1 day ago

Ampcus Incorporated Tukwila, United States Contract

Job Description: Responsible for the coordination and completion of project/program. Oversees all aspects of projects/program. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project/program. Prepares reports for upper management regarding status ...
Senior Engineering Program Manager

2 weeks ago

System Soft Technologies Renton, United States

Responsibilities: · Develop and innovate design options for feature areas. · Create and communicate feature specifications aligned with the multi-year vision. · Drive content development and ensure alignment with strategy. · Advocate for lifecycle improvements and share best prac ...
Convention Programming Manager

2 weeks ago

The Pokémon Company International Renton, WA, United States Full time

Get to know The Pokémon Company International · The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV ser ...
Convention Programming Manager

2 weeks ago

The Pokémon Company International Renton, United States

Get to know The Pokémon Company International · Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. · The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia an ...
Program Manager

3 weeks ago

PACCAR Renton, United States

Press Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Program Manager · Date: · May 22, 2024 · Company: · PACCAR · The TRP Program Manager is responsible for leading a dynamic team of TRP Product Managers, TRP Product Liaison(s), and TRP ...
Program Manager

3 weeks ago

PACCAR Winch Renton, United States

Program Manager Apply now » · Apply now · Apply Now · Start applying with LinkedIn · Start · Please wait... · Date: May 22, 2024 · Location: Renton, WA, US, 98055 · Company: PACCAR · Requisition Summary · The TRP Program Manager is responsible for leading a dynamic team of TRP ...
Senior Program Manager, Fleet

2 weeks ago

Amazon Renton, United States

Amazon · Senior Program Manager, Fleet · Bellevue , · Washington · Apply Now · Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and progr ...
Program Manager, Tabletop Technology

1 week ago

Hasbro Renton, United States

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering and Dungeons & Dragons to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That ...
Program Manager, Secret Lair

1 week ago

Hasbro Renton, United States

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering and Dungeons & Dragons to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That ...
Sr. Program Manager, Continuous Improvement

3 weeks ago

The Pokémon Company International Renton, United States

Get to know The Pokmon Company International · The Pokmon Company International, a subsidiary of The Pokmon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokmon Trading Card Game, the animated TV series, ...
Program Manager

2 weeks ago

Concord Technologies Seattle, United States

Program Manager · Concord is seeking a Program Manager to join our growing software development team in the US. As a member of our Program Management team, you will be responsible for collaborating on product strategy and defining and prioritizing key features of those products. ...
Program Manager

2 days ago

BayOne Solutions Seattle, United States

Job Title: Program Manager (B2B Automation) · Duration: 6-12+ Months Contract · Location: 100% Remote · Client: Direct Client · Pay rate: $65/hr. on W2 · Details: · A strong understanding of database structure, data hygiene, analytics, and attribution. · Strong analytical skills, ...
Program Manager

3 weeks ago

Fives Seattle, United States Permanent position

Take part in the Sustainability Industry · Every day in 25 countries, we (9,000 people) create the sustainable solutions the world needs by inventing the technologies of tomorrow across the entire spectrum of industry: from metallurgy to advanced logistics, from cement plants t ...
Program Manager

2 days ago

Insight Global Seattle, United States

Title: Sr. Program Manager · Location: Hybrid – 1 day onsite per week 8am-5pm PST · Duration: 12 month contract plus ongoing extension · Pay: $63 - 73/hr · Must Haves: · 7+ years in Program Management in the IT Industry · Background in Agile and working with Agile teams · Strong ...
Program Manager

2 weeks ago

Hexis International Seattle, United States

Company Description · Hexis International is a non-profit organization committed to making a positive impact on the world. We believe that small actions can create significant change, and we strive to empower individuals to make a difference. With a focus on social solidarity and ...
Program Manager

4 days ago

Center for Children & Youth Justice Seattle, United States Full time

ABOUT CCYJ · The Center for Children & Youth Justice, founded in 2006 by Justice Bobbe J. Bridge (ret.), is committed to reforming Washington's juvenile justice and child welfare systems. CCYJ leads communities, our state, and the nation in empowering children and youth, stabiliz ...
Program Manager

6 days ago

Amazon Inc Bellevue, United States

· We are seeking a stellar Program Manager to join the Global Service Compliance (GSC) team supporting Amazon's Project Kuiper. Amazon's Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband co ...
Program Manager

2 days ago

Insight Global Bellevue, United States

Work alongside key leadership roles to organize and develop the Agile team that supports development values streams, integrate with Agile Release Trains · - Join daily standups to become engrained in T-Mobile initiatives · - Support our coaches in the adoption of Agile product ...