Site Support Specialist - NW Evergreen PL Beaverton, Oregon, United States
9 hours ago
Job description
DescriptionJoin Our Team as a Site Support Specialist at the Beaverton Recovery Center
Do you thrive in an environment where every detail matters? Are you passionate about making a positive first impression and providing seamless support for individuals seeking recovery? If so, CODA invites you to join our compassionate and collaborative team as a Site Support Specialist at the new Beaverton Recovery Center.
Position: Site Support Specialist
Location: Beaverton Recovery Center, Washington County
Company: CODA, Inc.
Available Shift:
- Saturday - Sunday, 7:30 AM – 4:00 PM
About Us:
As one of Oregon's most respected substance use treatment organizations, CODA is committed to providing evidence-based, trauma-informed care that supports recovery and dignity. At our Beaverton Recovery Center, our Site Support Specialists are the backbone of clinical operations—ensuring patients receive timely, respectful, and well-coordinated access to care.
About the Role:
The Site Support Specialist plays a critical front-line role in welcoming patients, ensuring smooth administrative processes, and supporting overall clinic operations. From admitting new patients to verifying insurance and maintaining records, you will help create a therapeutic, efficient, and patient-centered environment. If you're detail-oriented, compassionate, and great at juggling tasks, this role is for you.
What You'll Do:
- Admit new patients into Residential Programs, guide them through intake paperwork, process releases of information, search belongings, verify insurance, and provide warm hand-offs to clinical staff
- Coordinate patient intake scheduling with the admissions team and assist patients with Oregon Health Plan reactivation
- Verify insurance coverage, obtain authorizations, and confirm benefit eligibility
- Support patient needs by managing and distributing Food Stamp cards in collaboration with OHA DHS Self Sufficiency representatives
- Maintain accurate and timely patient files, prepare closed charts for records, and ensure HIPAA compliance
- Greet and assist patients, guests, and callers with professionalism and empathy
- Open and close the admit building, maintain a clean, organized, and welcoming environment
- Participate in team meetings and ongoing trainings
- Use CODA's electronic health record (EHR) system to input and manage patient data
- Provide short-term coverage for other support roles as needed
What You Will Bring:
- Preferred: High school diploma or GED
- Preferred: Training or experience in administrative support, medical office operations, or practice management
- Preferred: 2 years of relevant customer service experience in a nonprofit, medical, or recovery-based setting
- Exceptional attention to detail, organizational skills, and ability to work independently
- Compassionate communication and de-escalation skills, especially with individuals navigating trauma or recovery
- Ability to maintain strict professional boundaries and confidentiality
- Proficiency in Microsoft Office and electronic health records
- Awareness of clinical environments and ability to recognize and respond to situations that could pose safety or ethical concerns
Similar jobs
Pacific Office Automation is looking for an organized and detail-oriented Administrative Support Specialist to join their Inside Sales team. · ...
1 week ago
This role enables high customer retention and is a key influencer of purchasing decisions. · ...
1 month ago
As part of the Tektronix customer-first strategic pillar, the Customer Success Specialist role is critical in enabling high customer retention and influencing purchasing decisions. · ...
1 month ago
Mountain Ltd. has an opening for a Coordinator Specialist Support working remotely PST hours. · ...
2 weeks ago
Administrative Support Specialist Inside Sales Team. Ensuring smooth day-to-day operations for sales representatives and enhancing customer experience. · ...
6 days ago
Description · At Albertina Kerr, we believe that all people thrive in nurturing and inclusive communities. Our mission is to empower people with intellectual and developmental disabilities and mental health challenges to lead self-determined lives in their communities. · As the C ...
9 hours ago
The Client Support Specialist plays a key role in ensuring accurate account balances for hospital clients by troubleshooting account issues, · reconciling financial data, · analyzing reports, · and responding to client inquiries.Servicing as direct support to hospital clients add ...
1 month ago
As part of the Tektronix Customer-First strategic pillar, the Customer Success Specialist role is critical. This role enables high customer retention and is a key influencer of purchasing decisions. · ...
1 month ago
We're searching for a passionate and energetic team member to join our Technical Support team. In this role you will have the unique opportunity to positively transform and improve KinderCare's IT services while delighting your customers. · As a Service Desk Coordinator you will ...
1 month ago
+We're searching for a passionate, energetic team member for our Technical Support team. As Service Desk Coordinator, you will act as the single point of contact for our employees, escalating to the appropriate teams when needed. · ...
1 month ago
We're seeking a Family Support Specialist to support a child abuse prevention program focused on strengthening caregiver–child bonds, promoting healthy child development, and enhancing overall family stability through home visiting and virtual case management. · Work with familie ...
3 weeks ago
We're seeking a Family Support Specialist to support a child abuse prevention program focused on strengthening caregiver–child bonds, · promoting healthy child development, · and enhancing overall family stability through home visiting and virtual case management.Comprehensive in ...
3 weeks ago
The Peer Support Specialist will support individuals transitioning out of restrictive environments and help them navigate the judicial system. · ...
4 weeks ago
Pacific Office Automation busca un Especialista en Apoyo al Mayor Cuenta para apoyar al equipo de ventas y clientes valiosos. · ...
4 weeks ago
Product Support Specialist IV provides expert-level knowledge using Autodesk Inventor. They analyze and evaluate information technology systems operations, determine user needs and requirements, and recommend ways to improve systems. The role involves working directly with custom ...
2 weeks ago
Pacific Office Automation está buscando a un Major Account Support Specialist para apoyar al equipo de ventas y clientes valiosos. · ...
2 weeks ago
We are seeking a detail-oriented and service-driven Travel Customer Support Specialist to assist clients within the travel industry. · This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment. ...
4 days ago
FolkTime busca un Especialista en Apoyo entre Pares con experiencia vivida con sistemas de salud mental o uso de sustancias. La persona elegida deberá ser fluidamente bilingüe y competente en el uso tanto del español como del inglés. · Certificación en Apoyo entre Pares Intencion ...
2 days ago
This role blends administrative support with customer service and account coordination. · • Provide day-to-day administrative and operational support to the inside sales team• Manage new customer onboarding• Process sales orders accurately• Monitor customer accounts for timely fo ...
4 weeks ago
ZRT Laboratory es un líder internacional reconocido en pruebas innovadoras y significativas para la salud hormonal y bienestar. Los proveedores de atención médica e investigadores del mundo utilizan nuestros tests, incluido el CDC, NIH y muchas universidades renombradas. Con 20 a ...
6 days ago