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Software Solution Architect - Charleston, United States - Swisslog Holding AG
1 month ago
Description
The Solution Architect will provide technical Sales support and produce customer project requirements for customer sign-off and subsequently work with other Software and Controls HUB teams to ensure those requirements are understood and met.
The Solution Architect will carry out the duties described in this document while ensuring that they drive value, standardization, cost effectiveness and supportability of the HUB's software and controls offering across Swisslog WDS Americas for all its customers by creating a world-class software and controls organization with value generating products and services.
Mason, OH, United States of America
Swisslog
Permanent Position
Responsibilities
Core Tasks
Be a subject matter expert of the current Swisslog Software Product Suite functionality and its operation
Understand what it would take to customize each functional area
Have a working knowledge of the current Swisslog Controls Product Suite
Provide technical Sales Support
Conduct Swisslog Software demonstrations
Lead Software and Controls presentations
Provide consultation
Attend Design Reviews
Attend Risk Reviews
Provide Software and Controls hours estimates
Provide Software and Controls costings
Lead Requirements Gathering Workshops with customer
Produce Functional Specifications
Produce Host Interface Specifications
Produce and maintain material used for Sales support and requirements gathering
Provide requirement management support to other teams within Swisslog.
Results Orientation
Deliver Functional and Host Interface Specifications for every assigned HUB project which are:
Compliant with the Swisslog process landscape
Clear, concise and complete
On schedule
Within budget
Of high quality
Ensure that all presentations delivered to and meetings attended with our customers meet or exceed customer expectations and are conducted in a consistent manner
Technical/Commercial Knowledge
Have full knowledge of the operation and functionality of the Swisslog Software and Controls Product Suite
Keep up to date with the latest release of Swisslog Software and Cotrols products
Know what functionality and featutres are planned for future release
Have working knowledge of the Swisslog Process Landscape
Have working knowledge of the effort and work involved in delivering projects of varying sizes and complexity forboth Swisslog and our customer
Have full knowledge of thematerial available for conducting Sales Support Presentations and RequirementsGathering Workshops
Attend WM6 Functionality Key User meetings when/if requested to do so
Have an understanding of and be prepared to consult/present on the following subjects:
Project execution tools
The Library, Microsoft Project, Agile, Resource Planning etc.
IT Hardware and infrastructure
PLC/Controls Hardware and infrastructure
Swisslog Material Handling Equipment capability
Customer Focus
Be accountable for and deliver on internal and external customer commitments
Understand and accurately record customer requirements
Build a network of good working relationships with our internal and external customers
Strive to deliver the best solutions to our customers, minimizing cost, risk and mplexity
Promote the Software and Controls HUB brand inside and outside of Swisslog by the way you conduct and present yourself to them
Analytical Thinking and Decision Making
Make well-informed, effective and timely decisions with due diligence and consideration of the risks involved
Formulate obectives, plans and priorities for themselves taking into consideration team, department, organizational and customer needs
Guide our customers to the best solution based on information given during Sales Support and Requirements Gathering activities
Application Requirements
Bachelor's Degree in engineering and/or computer science
Have working knowledge of the Warehouse and Distribution business sector
Have at least five years experience in providing Software and/or Controls solutions
Have working knowledge of Warehouse Management Systems
Have working knowledge of Material Flow Control Systems
Other software/controls product SME certification
Have working knowledge of PLC controls and control logic
Have experience in defining, procuring, installing and maintaining IT Hardware, Controls Hardware and their supporting infrastructure
Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value.
We are proud of our Swiss roots, while the opportunities we offer stretch across the globe.We don't expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues.
In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we develop the leaders that will shape ours.
About SwisslogSwisslog is shaping the #future of #intralogistics. As part of the KUKA Group, we are at the forefront of technology that is changing the world.
Serving some of the biggest and most exciting brands across the globe, we're a team of 2,000 professionals and 50 nationalities, working together to transform intralogistics with smart minds and fresh perspectives.
With our flexible, #robotic and #data-driven automated solutions, we are powering the supply chain and taking the industry forward. #JoinOurTeam and bring ideas to lifeReady to start your Journey?
We are looking forward to hearing from you
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