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    Software Solution Architect - Charleston, United States - Swisslog Holding AG

    Swisslog Holding AG
    Swisslog Holding AG Charleston, United States

    3 weeks ago

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    Description


    The Solution Architect will provide technical Sales support and produce customer project requirements for customer sign-off and subsequently work with other Software and Controls HUB teams to ensure those requirements are understood and met.


    The Solution Architect will carry out the duties described in this document while ensuring that they drive value, standardization, cost effectiveness and supportability of the HUB's software and controls offering across Swisslog WDS Americas for all its customers by creating a world-class software and controls organization with value generating products and services.

    Short Facts

    Mason, OH, United States of America
    Swisslog
    Permanent Position
    Responsibilities

    Core Tasks

    Be a subject matter expert of the current Swisslog Software Product Suite functionality and its operation

    Understand what it would take to customize each functional area

    Have a working knowledge of the current Swisslog Controls Product Suite
    Provide technical Sales Support

    Conduct Swisslog Software demonstrations
    Lead Software and Controls presentations
    Provide consultation
    Attend Design Reviews
    Attend Risk Reviews
    Provide Software and Controls hours estimates
    Provide Software and Controls costings

    Lead Requirements Gathering Workshops with customer
    Produce Functional Specifications
    Produce Host Interface Specifications
    Produce and maintain material used for Sales support and requirements gathering
    Provide requirement management support to other teams within Swisslog.
    Results Orientation
    Deliver Functional and Host Interface Specifications for every assigned HUB project which are:

    Compliant with the Swisslog process landscape
    Clear, concise and complete
    On schedule
    Within budget
    Of high quality

    Ensure that all presentations delivered to and meetings attended with our customers meet or exceed customer expectations and are conducted in a consistent manner

    Technical/Commercial Knowledge

    Have full knowledge of the operation and functionality of the Swisslog Software and Controls Product Suite

    Keep up to date with the latest release of Swisslog Software and Cotrols products
    Know what functionality and featutres are planned for future release

    Have working knowledge of the Swisslog Process Landscape
    Have working knowledge of the effort and work involved in delivering projects of varying sizes and complexity forboth Swisslog and our customer
    Have full knowledge of thematerial available for conducting Sales Support Presentations and RequirementsGathering Workshops
    Attend WM6 Functionality Key User meetings when/if requested to do so
    Have an understanding of and be prepared to consult/present on the following subjects:

    Project execution tools

    The Library, Microsoft Project, Agile, Resource Planning etc.

    IT Hardware and infrastructure
    PLC/Controls Hardware and infrastructure
    Swisslog Material Handling Equipment capability

    Customer Focus

    Be accountable for and deliver on internal and external customer commitments
    Understand and accurately record customer requirements
    Build a network of good working relationships with our internal and external customers
    Strive to deliver the best solutions to our customers, minimizing cost, risk and mplexity
    Promote the Software and Controls HUB brand inside and outside of Swisslog by the way you conduct and present yourself to them

    Analytical Thinking and Decision Making
    Make well-informed, effective and timely decisions with due diligence and consideration of the risks involved
    Formulate obectives, plans and priorities for themselves taking into consideration team, department, organizational and customer needs
    Guide our customers to the best solution based on information given during Sales Support and Requirements Gathering activities

    Application Requirements

    Bachelor's Degree in engineering and/or computer science
    Have working knowledge of the Warehouse and Distribution business sector
    Have at least five years experience in providing Software and/or Controls solutions
    Have working knowledge of Warehouse Management Systems
    Have working knowledge of Material Flow Control Systems
    Other software/controls product SME certification
    Have working knowledge of PLC controls and control logic
    Have experience in defining, procuring, installing and maintaining IT Hardware, Controls Hardware and their supporting infrastructure

    Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value.

    We are proud of our Swiss roots, while the opportunities we offer stretch across the globe.

    We don't expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues.

    In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we develop the leaders that will shape ours.

    About Swisslog

    Swisslog is shaping the #future of #intralogistics. As part of the KUKA Group, we are at the forefront of technology that is changing the world.

    Serving some of the biggest and most exciting brands across the globe, we're a team of 2,000 professionals and 50 nationalities, working together to transform intralogistics with smart minds and fresh perspectives.

    With our flexible, #robotic and #data-driven automated solutions, we are powering the supply chain and taking the industry forward. #JoinOurTeam and bring ideas to life
    Ready to start your Journey?

    We are looking forward to hearing from you

    #J-18808-Ljbffr
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