Temporary TWA I - Kerrville, United States - Texas Health & Human Services Commission

Description

Join our Team at Texas Health and Human Services Commission (HHSC)

Are you a highly-motivated individual looking for a fulfilling career assisting Texas citizens?
If so, HHSC's Access and Eligibility Services (AES) division wants you to join their dynamic team.

What We Offer:

• Annual Starting Salary $36,901.20
• Employer Paid Health Benefits $3,735.60
• Vacation Leave Accrued Annually $1,845.06
• Sick Leave Accrued Annually $1,845.06
• Total Annual Starting Salary and Benefit Package $44,326.92

Essential Job Functions:

• Interview applicants to determine financial eligibility for public assistance programs.
• Enter information into a computer-based eligibility system.
• Compute and authorize benefits based on eligibility determination.
• Process work in accordance with regulations and established procedures.
• Perform other assigned duties.

Knowledge Skills Abilities:

• Use fact-finding techniques to obtain information.
• Read, understand, and apply detailed regulations and policies.
• Perform basic arithmetic functions.
• Manage time efficiently.
• Communicate effectively verbally and in writing.
• Operate computers for data entry and office software use.
• Follow directions and instructions.

Initial Selection Criteria:

Experience: One year of customer service experience, preferred in interviewing clients.

Education: High School Diploma or GED equivalent required, college hours preferred.

Additional Information:

Candidates may not have a history of fraudulent activity. Non-fraud overpayments require repayment.
This position is located in Kerrville, Texas.

MOS Code: No direct military code equivalent.

HHS agencies use E-Verify. I-9 documentation is required.
Americans with Disabilities Act accommodations available.
If you need application assistance or interview accommodations, contact the HHS Employee Service Center.