- An MCA Assistant Manager is responsible for assisting the Manager in all day-to-day restaurant operations. This may include BOH and FOH hiring, supervisor/employee development and training, performance documentation, adequate staffing, adherence to all MCA policies and procedures, food quality and presentation, sanitation, safety and responsibility for tracking revenues and cash accounts. Responsible for ensuring the highest level of customer service throughout the operation. Being a role model/leader with the ability to solve problems, make informed decisions and manage the workforce and time wisely to achieve maximum results.
- Specialty areas of focus may be designated to an MCA Assistant Manager such as Bar, Market, Commissary, or another unique area of focus as dictated by the Brand, General Manager or Director of Operations. Focus areas include duties such as daily/weekly inventory counts, ordering, and scheduling responsibility.
- Adhere to all MCA/Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees
- Attend and contribute to management meetings as required
- Schedule and Lead Pre-shift/Post-shift meetings on a regular basis and post communications to staff
- Ensure that all supervisor/employee duties and assignments are performed and completed in a timely manner
- Record deliveries; receive and reconcile inventories with purchase orders
- Work to ensure all food/beverages/bakery are in stock, the correct items are displayed on all counters and inside display coolers; and all perishable items are stored at the correct temperatures prior to serving
- Complete daily reporting to accurately reflect any MCA/Brand procedures & documentation
- Suggest and implement strategies that can lead to increased revenue
- Ensure all cash payments are received, recorded and a receipt is provided to the customer
- Ensure that an end of night report is completed to ensure correct recording of all transactions
- Ensure that all cash items are balanced and accounted for daily
- Ensure cash handling of register, deposits and safe
- Ensure the restaurant, market, and bar are always kept to a high level of cleanliness
- Ensure that all waste, transfers to other locations, promotional stock, breakages, and spillages are documented
- Monitor and ensure orientation, training, development and performance management of supervisors and crew
- Assist staff when required at busy periods
- Complete a weekly staff schedule; ensure fair distribution of hours to all staff; use most cost-effective staffing schedules; adhere to staffing budget
- Assess employee/supervisor strengths and career development
- Ensure that all staff are punctual and attired correctly
- Meet with problem performers regularly and discuss/document areas of improvement
- Record any accidents/injuries/illnesses that occur, no matter how minor, by using the appropriate accident reporting procedures
- Ensure that menu briefings and quizzes are carried out regularly with all staff
- Work closely, and communicate with the GM to always ensure a smooth operation
- Ensure all work is carried out in compliance with Health & Safety regulations
- Communicate staff performance issues, training, and development needs to GM on a regular basis
- Maintain a high level of service for all guests
- Deal with complaints in an efficient and courteous manner
- Communicate any service/guest issues to the GM
- Perform any other duties as directed by the GM
- Maintains total accountability including labor cost, budgets, and projections
- Maintains food and beverage costs per budgetary standards
- FOH/BOH repair, light bulb replacement, general organization, and cleanliness
- Perform safety inspections and document results and shortfalls
- Responsible for ensuring all storerooms and loading areas are clean and always organized
- Associate degree or equivalent in Hospitality, Business or Culinary Arts
- Minimum 1 year supervisory experience, preferably full-service restaurants
- Knowledge of marketing techniques and impact on business results
- Experience in guest relations, negotiations, and complaint handling
- Excellent verbal and written communication skills
- Commitment to service of customers, staff, co-workers, and management
- Demonstrated leadership ability; ability to lead by example
- High integrity and honesty
- High Work Ethic, passion, and commitment
- Ability to work full time hours to manage the operation, including weekdays, weekends, and holidays
- Demonstrated coaching and development skills
- Ability to train and delegate
- Follow through and dependability
- Adherence and modeling of all MCA policies and procedures
- Knowledge and commitment to safety and food sanitation
- Health Department approved Food Handler Manager Certification
-
Restaurant Manager
1 week ago
Tony Roma's Orlando, United StatesTasks: - Restaurant Managers Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner - Restaurant Managers Establish standards for personnel perfor Restaurant Manager, Manager, ...
-
Restaurant Manager
1 week ago
Goodwin Recruiting Orlando, United StatesWe are a restaurant where guests can take part in a daily celebration of diverse vibrant cultures and express themselves through our diverse food, drink, and dance. We are looking for managers that believe in creating a fun, positive, and unifying en Restaurant Manager, Restauran ...
-
Restaurant Manager
2 weeks ago
Miller's Ale House Restaurant & Sports Bar Orlando, United StatesWith our extensive growth plans ahead, we're always on the look-out for Managers to help create exceptional experiences You may not see us on TV in fancy advertisements but as soon as we open our doors, we quickly become known as a local favorite. W Restaurant Manager, Manager, R ...
-
Restaurant Manager
1 week ago
Goodwin Recruiting Orlando, United StatesA well-known, national restaurant brand is looking for a Restaurant Manager in the area. This concept is a sport-themed restaurant and bar with an exciting atmosphere. The company is a franchise and continues to expand in several markets. There is pl Restaurant Manager, Restauran ...
-
Restaurant Manager
2 days ago
BJ's Restaurants Orlando, Florida, United States PermanentOverview: · Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ's Restaurants · We are committed to our CRAFT: · Connection, Respect, Advancement, Fun, and Trust · NOW HIRING · $65,000 - $70,000 / year · Plus quarterly bonus potenti ...
-
Restaurant Manager
3 weeks ago
Portillo Restaurant Group Orlando, United StatesDo you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? Successful candidates in the Restaurant Manager role enjoy working in a fast-paced environment and are comfortable leading ...
-
Restaurant Manager
3 weeks ago
Westgate Resorts & Spa Orlando, United StatesResponsible for complete restaurant organization. Directs and coordinates all activities regarding the restaurant by performing the following duties personally or through subordinate supervisors. As a Restaurant Manager you will: Maintain current and Restaurant Manager, Restauran ...
-
Restaurant Manager
2 weeks ago
Dunkin' Orlando, United StatesYou are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independe ...
-
Restaurant Manager
5 days ago
Dunkin' Orlando, United StatesGeneral Manager - Dunkin' · At Dunkin, we're more than just a coffee shop - we're a vibrant community where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests. When you join Dunkin ...
-
Restaurant Manager
3 weeks ago
Goodwin Recruiting Orlando, United StatesWe are currently interviewing for a Manager in the Orlando area. We are looking for a strong leader who can grow with the company. This position offers a great starting salary with an even better bonus program. This is an extraordinary opportunity to Restaurant Manager, Manager, ...
-
Restaurant Manager
5 days ago
Dunkin' Lockhart, United StatesGeneral Manager - Dunkin' · At Dunkin, we're more than just a coffee shop - we're a vibrant community where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests. When you join Dunkin ...
-
Restaurant Manager
5 days ago
Dunkin' Orlando, United StatesGeneral Manager - Dunkin' · At Dunkin, we're more than just a coffee shop - we're a vibrant community where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests. When you join Dunkin ...
-
Restaurant Manager
1 week ago
Culinaire Staffing Orlando, United StatesJob Description · Job DescriptionRestaurant Manager · Orlando, FL · A high-volume chef-driven restaurant is hiring a Restaurant Manager to join their hospitality family · Are you looking for a company with a healthy culture that promotes training and development, work-life balanc ...
-
Restaurant Manager
1 week ago
Portillo Restaurant Group Orlando, United StatesHot Dog, we are coming to the Waterford Lakes area soon Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? Successful candidates in the Restaurant Manager role enjoy working ...
-
Restaurant Manager
3 weeks ago
Portillo's Orlando, FL, United StatesHot Dog We're growing in the Waterford Lakes / Orlando area Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? Successful candidates in the Restaurant Manager role enjoy work ...
-
Restaurant Manager
1 week ago
Dunkin' Orlando, United StatesJob Description · Description · We are looking to fill a General Manager position to join the Vista Group family · Benefits of working for Vista Group, a Dunkin' Donuts franchisee: · * 5 day work week · * Health, dental, vision insurance · * Paid Training · * Paid Vacation · * Qu ...
-
Restaurant Manager
5 days ago
Dunkin' Orlando, United StatesGeneral Manager - Dunkin' · At Dunkin, we're more than just a coffee shop - we're a vibrant community where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests. When you join Dunkin ...
-
restaurant manager
3 weeks ago
Dunkin' Donuts Orlando, FL, United StatesDunkin' Donuts S Orange Ave [Restaurant Supervisor] As a Restaurant Manager at Dunkin Donuts, you'll: Drive sales through effective execution of restaurant standards and marketing initiatives; Delegate and lead processes to control labor costs, food costs, and cash; Analyze resta ...
-
Restaurant Manager
5 days ago
Dunkin' Orlando, United StatesGeneral Manager - Dunkin' · At Dunkin, we're more than just a coffee shop - we're a vibrant community where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests. When you join Dunkin ...
-
Restaurant Manager
5 days ago
Dunkin' Orlando, United StatesGeneral Manager - Dunkin' · At Dunkin, we're more than just a coffee shop - we're a vibrant community where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests. When you join Dunkin ...
Assistant Restaurant Manager - Orlando, United States - Master Concessionair
Description
Job Description
Job DescriptionGREAT OPPORTUNITY- GREAT BENEFITS
Location: Orlando International Airport
Position Summary:
Responsibilities:
Qualifications
Powered by JazzHR
QbUQbXRBnT