Senior Technical Solution Manager - Redmond, United States - Microsoft

    Microsoft background
    Full time
    Description

    Overview

    Microsoft's Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world's computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

    The CSCP Strategy and Transformation team is seeking a Senior Technical Solution Manager - User Acceptance Test Lead to guide end to end business user acceptance testing (UAT) for software deployments as part of the journey to build a world class supply chain. This candidate will play a lead role in advancing the resiliency, flexibility, and sustainability of the Microsoft Cloud Supply Chain through collaboration with program managers, engineering, change management, Program Management Office (PMO) and 3rd party providers to deliver capabilities enabling successful deployment of world class supply chain solutions.

    Qualifications

    Required/Minimum Qualifications:

  • Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in Engineering, Operations, Project Management, or ProgrammingOR Master's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 3+ years experience in Engineering, Operations, Project Management, or ProgrammingOR equivalent experience.
  • 3+ years demonstrated business UAT leadership experience
  • Additional or Preferred Qualifications:

  • Experience launching SAP solutions.
  • Experience using a test execution management toolset.
  • Experience launching software solutions through the software delivery lifecycle.
  • History of developing trusted partnerships, collaborating across teams, and managing a timeline.
  • Ability to think strategically and drive prioritization and trade-off decisions.
  • Knowledge of common industry test methods.
  • Knowledge and experience of Microsoft Visual Studio Team Services (VSTS) or ADO toolset and PowerBI report development
  • Possess a Six Sigma Green Belt
  • Technical Solution Management IC4 - The typical base pay range for this role across the U.S. is USD $91,800 - $178,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $117,900 - $195,000 per year.

    Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

    Microsoft will accept applications and processes offers for these roles on an ongoing basis.

    #cscpjobs

    Responsibilities

  • Work closely with Business Subject Matter Experts (SMEs), Engineering teams and the Program management team to lead end to end UAT readiness and execution for transformation programs.
  • Responsible to lead and report status on UAT Readiness and Execution.
  • Coordinate with Engineering and SMEs to define relevant test scenarios and test cases.
  • Collaborate cross-functionally to capture testing data requirements, owners, and drive data readiness.
  • Work closely with Engineering and Organizational Change Management (OCM) Teams to ensure timely solution demo and Job Aid development.
  • Define and publish detailed test plans and results.
  • Ensure test results are captured in Azure DevOps (ADO) close to real-time and report on performance to targets.
  • Manage an ongoing issues log and conduct regular defect triage meetings.
  • Prepare and present risks, issues, mitigations, and actions to closure on UAT readiness and execution topics.
  • Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect