No more applications are being accepted for this job
- Phoenix
- Phoenix Central
- Phoenix Primary
- Phoenix South Primary
- Scottsdale
- Scottsdale Primary East Campus
- Scottsdale Primary West Campus
- Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones
- Imaging computers utilizing PXE boot
- Office 365 Administration
- Outlook and Lync 2013 configuration
- Maintains system processes related to file and system backups
- Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.)
- Maintain Active Directory user and computer accounts
- Maintains computer and mobile device updates/patches
- Maintain telephony equipment including VOIP and analog services
- Recommends hardware, software and consumables for purchase.
- Maintain updated and accurate inventory lists
- Maintain and create documentation of IT processes
- Knowledge and understanding of BASIS organization
- Attention to detail and strong organization and communication skills.
- Excellent customer service skills
- Analytical with strong problem solving skills
- Strong project management skills
- Ability to interpret a variety of instructions in written or verbal form
- Technical or Associates degree; experience can be considered in place of degree
- 1-2 years in an IT Help Desk environment
- Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP, Network Printers, Windows 10.
- Computer Skills (Desired) ESET, Umbrella, PRTG, Lastpass, 802.1x, LDAP, Asset Tiger, Epson Projectors.
- Salary for this position is competitive and dependent on education and experience
- BASIS Ed offers a comprehensive benefits package, including but not limited to:
- Employer paid medical and dental insurance
- Vision insurance
- PTO
- Ability to add dependents
- 401k with partial match that grows over time
IT Support 24/25 - Gilbert, United States - BASIS
Description
BASIS is currently seeking applicants for IT Support in the Phoenix Metro Area for the 2024/25 school yearPhoenix Metro Area schools include:
PRIMARY RESPONSIBILITIES:
Required:
Benefits and Salary:
*As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC, BASIS Charter Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities.