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    Case Manager - Nashville, United States - Zander Insurance Agency

    Zander Insurance Agency
    Zander Insurance Agency Nashville, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Case Manager

    Job Description

    Our case managers play a vital role in the satisfaction of our clients, guiding them through the insurance process, listening to them, and addressing their needs. They demonstrate knowledge and compassion and thrive in a fast-paced environment, helping clients protect their families.

    Why Zander?

    Right now, most of us are looking for stability – and that's just what you get at Zander. We're a family-and-employee-owned agency that has been in business for nearly 100 years, hold the 20-year endorsement of Dave Ramsey, and are a debt-free company. Even as so many employers have been faced with the heart-wrenching reality of having to lay off employees, cut benefits, and lower pay, we're proud to say that (thanks to our excellent team) we continue to grow.

    What we have to offer:

    Health and dental insurance paid 100% by Zander

    Meaningful work protecting families

    Work from the comfort of your home

    Employee Stock Ownership Plan after one year

    Industry-leading compensation including base salary plus bonuses

    5% dollar-for-dollar matching on your 401(k)

    Generous paid time off

    Growth and leadership opportunities – we promote from within

    Your role in protecting families will include:

    Answering incoming calls

    Making outbound follow-up calls

    Working as the guide through the insurance process

    Meeting weekly metrics

    Who you are:

    With unemployment steadily rising, we want you to know that we welcome candidates from all backgrounds, including the service, tourism, and hospitality industries. If you're passionate and hard-working, we'll help you grow as a professional so that you excel here at Zander.

    You have a great attitude and the heart of a teacher

    You thrive in a fast-paced environment

    You are reliable, adaptable, and compassionate

    You have basic knowledge of Microsoft Office programs

    You have a typing speed of at least 40wpm

    You have inbound and outbound call experience and can handle high call volume

    You have the ability to work from home

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