- Greeting and checking patients in/out in a courteous manner; including going over all necessary paperwork, collection of co-payments/deductibles/co-ins, balances etc., at the time of service.
- Provide patients with initial assessment paperwork, evaluate for completion, and accept electronic forms into the EHR system.
- Answering calls and providing patient support with miscellaneous inquires, payment related questions, release requests, etc.
- Ensure accuracy of patient accounts, such as accurate billing address, contact information, payment authorization and collection.
- Assisting patients with scheduling follow-up appointments, rescheduling appointments as needed, and managing (Tele/In-person) appointments scheduled for accuracy.
- Assisting patients with Vsee access, Patient Portal, and navigate LifeStance website platforms
- Answering emails and Patient Messages via Patient Portal and voicemails
- Auditing the scheduler daily for appointment cleanup
- Office upkeep and making sure common space is clean and clutter free
- General office duties, such as sorting the office mail, scanning documents, and Efaxes
- Backup support to the Office Lead for the pre-appointment processes
- All other office duties as assigned by the Office Lead
- High School Diploma or equivalent; Associate's degree preferred
- 2 years of customer service care experience; experience in healthcare is highly preferred
- Prior knowledge of OSHA/HIPAA regulations would be advantageous
- Ability to multitask
- Ability to work independently and as a team member
- Strong communication skills, both written and verbal
- Qualified candidates must be legally authorized to be employed in the United States
- LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
-
Receptionist/Office Coordinator
2 days ago
Packsize, LLC Louisville, United StatesJob Description · Job DescriptionReceptionist and Office Coordinator · About Packsize · Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes tha ...
-
Medical Office Receptionist
1 week ago
LifeStance Health Louisville, United StatesAt LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. · Thank you for taking the time to explore a career wit ...
-
Front Office Receptionist
1 week ago
BJM & Associates Louisville, United StatesFront desk Receptionist · The Front desk Receptionist will provide front line customer contact and direct support to all customers. They perform tasks related to all aspects of customer support with the goal of making each customer contact easy and a pleasant experience. Respons ...
-
Medical Office Receptionist
5 days ago
Primary Express Care Louisville, United StatesJob Description · Job DescriptionWe are looking for a dependable and driven Front Office Coordinator to become a part of our team at Primary Express Care. The role involves supporting the front office, patients, and clinicians at any designated location, managing patient interact ...
-
Medical Office Receptionist
4 days ago
Primary Express Care Louisville, United StatesJob Description · Job DescriptionWe are seeking a dependable and motivated Front Office Coordinator to join our team at Primary Express Care. The role involves providing support to the front office, patients, and clinicians at our designated location. This includes managing patie ...
-
Dental Office Receptionist
1 week ago
Heartland Dental Clarksville, United StatesJob Details · Req ID: 89544 Supported Practice: Clarksville Family Dentistry Category: Business Assistant Location: 1516 Lynch Ln, Suite C, Clarksville, IN 47129 · Position Summary: · Why Heartland Dental? · Heartland Dental believes that to provide exceptional lifetime care for ...
-
Part Time Medical Office Receptionist
3 days ago
Bluegrass Kidney Consultants, PSC Louisville, United States Part timeWe are currently seeking a skilled and professional Medical Office Receptionist to join our growing healthcare team. The ideal candidate will have excellent communication and customer service skills, as well as a strong understanding of medical terminology and practices. · Respon ...
-
Part Time Medical Office Receptionist
1 week ago
Bluegrass Kidney Consultants, PSC Louisville, United States Part timeJob Description · Job DescriptionWe are currently seeking a skilled and professional Medical Office Receptionist to join our growing healthcare team. The ideal candidate will have excellent communication and customer service skills, as well as a strong understanding of medical te ...
-
receptionist
1 week ago
Randstad US louisville, United Statesreceptionist. · + louisville , kentucky · + posted 6 days ago · **job details** · summary · + $16 - $17 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4524788 · job details · Randstad is currently seeking a reliab ...
-
receptionist
1 week ago
Randstad US louisville, United Statesreceptionist. · + louisville , kentucky · + posted 7 days ago · **job details** · summary · + $16 - $17 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4524788 · job details · Randstad is currently seeking a reliab ...
-
receptionist
1 week ago
Randstad US louisville, United Statesreceptionist. · + louisville , kentucky · + posted 5 days ago · **job details** · summary · + $16 - $17 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4524788 · job details · Randstad is currently seeking a reliab ...
-
receptionist
1 week ago
Randstad US louisville, United Statesreceptionist. · + louisville , kentucky · + posted 4 days ago · **job details** · summary · + $16 - $17 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4524788 · job details · Randstad is currently seeking a reliab ...
-
Client Service Representative
1 week ago
Hopewell Animal Hospital Louisville, United StatesHopewell Animal Hospital - · Join Our Team as Head Receptionist · Are you a dynamic and customer-centric professional seeking a leadership role? Look no further · About Us: We pride ourselves on delivering top-notch veterinary care in our well-established clinic. Currently, we ...
-
receptionist
1 week ago
Randstad US louisville, United Statesreceptionist. · + louisville , kentucky · + posted 4 days ago · **job details** · summary · + $13 - $14 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4526661 · job details · Randstad is looking for a multifaceted ...
-
receptionist
1 week ago
Randstad US louisville, United Statesreceptionist. · + louisville , kentucky · + posted today · **job details** · summary · + $13 - $14 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4524355 · job details · Randstad is looking for a multifaceted indi ...
-
receptionist
1 week ago
Randstad US louisville, United Statesreceptionist. · + louisville , kentucky · + posted 2 days ago · **job details** · summary · + $13 - $14 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4526661 · job details · Randstad is looking for a multifaceted ...
-
receptionist
1 week ago
Randstad US louisville, United Statesreceptionist. · + louisville , kentucky · + posted 3 days ago · **job details** · summary · + $13 - $14 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4526661 · job details · Randstad is looking for a multifaceted ...
-
receptionist
1 week ago
Randstad US louisville, United Statesreceptionist. · + louisville , kentucky · + posted 1 day ago · **job details** · summary · + $13 - $14 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4526661 · job details · Randstad is looking for a multifaceted ...
-
Front Desk Medical Receptionist
2 weeks ago
Pro Rehab Louisville, United States** Front Desk Medical Receptionist** · **Job Category****:** Office **Requisition Number****:** FRONT006249 Showing 1 location **Job Details** · **Description** · ***Calling All Medical Care Coordinators and Receptionists*** · ProRehab Louisville is looking for a Part-time Fr ...
-
Service Appointment Coordinator
6 days ago
Lexus Of Louisville Louisville, United StatesLexus of Louisville is seeking a talented Part Time Receptionist to join our successful team · Benefits: · Flexibility in Scheduling · Growth Opportunities · Commission Opportunities for Appointments Made & Cold Calling Service · Self Management · Unlimited Income Potential ...
Medical Office Receptionist - Louisville, United States - LifeStance Health
Description
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team
ROLE OVERVIEW
We are seeking a reliable and motivated Front Office Coordinator. The candidate will be the front office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering questions regarding patient insurance coverage and benefits and more.
Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette.
BENEFITS
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance.
Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
HOURLY PAY:
$ 18.50/hour
LOCATION:
The St. Matthews Office located at 100 Executive Park #103, Louisville, KY 40207
RESPONSIBILITIES
NASDAQ:
LFST) is one of the nation's largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.
Our Vision:
A truly healthy society where mental and physical healthcare are unified to make lives better.
Our Mission:
To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.
Our Values:
Delivering Compassion - We care for people unconditionally and act with empathy always.
Building Relationships - We are collaborative, building enduring relationships to achieve more together.
Celebrating Difference - We respect the diversity of every individual's lived experiences.
Learn more at
