- Manage daily order processing activities for a specified account or group of accounts
- Maintain SAP files such as customer master files, pricing tables, customer resource tables, and customer specific material determination tables
- Monitor promotional orders to ensure timely shipment and arrival at the customers DC by the requested delivery date
- Execute stock management by ensuring the correct item and versions are shipping to the appropriate customer at the correct timing
- Facilitate and drive customer and cross functional team meetings
- Manage key accounts on inventory and forecasting management by proactively suggesting strategies that impact the customers ordering forecast
- Drive service level investigation and improvements by working collaboratively with customers, carriers, and internal cross-functional teams
- Perform regular analysis of customer service levels and complete monthly Key Performance Reporting (KPI's)
- Understand supply chain requirements for customers and develop solutions to solve issues
- Bachelors Degree required; preferably in Supply Chain Management, Operations or Business
- Strong analytical skills with ability to think strategically
- SAP experience is a plus
- Strong ability to multitask
- Logistics and Customer Service experience
- Good listening skills, sense of urgency, and strong organizational skills
- Must demonstrate professionalism and self-confidence to perform effectively
- Proficiency in Word and Excel, 1 year
- Thorough understanding of forecasting, distribution, inventory control, and the promotional effect on demand is preferred
Customer Logistics Analyst - Cincinnati, United States - Kao Corporation
Description
The role:
The customer logistics analyst is responsible for servicing customers by executing daily order processing, analyzing forecasts and inventory levels, maximizing on time and fill rate metrics, investigating service levels, and facilitating cross-functional meetings.
What you will do:
Account Management
Order, Shipment, and Reporting Analysis
What you will need:
A reasonable salary range for this position is $50,000 - $60,000.
How we work: Having been selected among the World ́s Most Ethical Companies for 18 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website ).
EOE, including disability/vets