Route Driver - Richmond, United States - Boar's Head Brand/Frank Brunckhorst Co., LLC
Description
Hiring Company:
Delicatessen Services Co., LLC
Overview:The Route Driver plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.
Job Description:Essential Functions
+ Itemized check-in of delivered goods with a customer representative
+ Complete bi-weekly customer inventory
+ Create bi-weekly orders based on established inventory levels
+ Pull credits, create out-of-date memos, and issue customer credits
+ Complete merchandising resets and recommend opportunities for cross-merchandising
+ Complete 1-on-1 training with customer employees including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
+ Complete assigned Go-Spot-Check missions
+ Delivery of perishable goods to customers
+ Monitor truck maintenance schedule and coordinate necessary maintenance
+ Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
+ Complete additional activities or special projects as assigned
Minimum Requirements
Job Requirements
+ High school diploma or equivalent; including basic math and reasoning
+ Ability to speak and read English
+ 3 years of experience in customer service, sales, warehouse, or similar role
+ Valid drivers license and clean driving record
+ Basic computer skills
Physical Requirements
+ Ability to stand for a minimum of 4 hours
+ Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
+ Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.
+ Ability to work in a refrigerated/freezer environment
Training and Certification Requirements (Provided)
+ Product knowledge and customer service
+ Company History
+ ServSafe certification
+ Deli Operations
+ Slicer use, maintenance, and cleaning
+ Deli scale operation and sanitation
+ Proper slicing technique, product wrapping, and handling
+ DOT compliance and Safe Driver training
Location:Richmond, VA
Time Type:Full time
Department:Southern State