Risk & Compliance Inquiry Specialist - Sandy Springs

Only for registered members Sandy Springs, United States

1 month ago

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Job summary

We are seeking a Risk & Compliance Inquiry Specialist responsible for acting as lead when requesting information and documentation for Risk inquiries coming from our processors. This is an entry-level role with significant opportunities for growth, continual education, and career advancement.

Responsibilities

  • Communicate with partners to collect banking verification documentation to remove funding holds for bank account rejections
  • Utilize proprietary systems to identify, monitor progress to resolution, and work with clients and vendors directly to resolve interruptions to funding
  • Mitigate financial loss during fraudulent events that compromise merchant accounts
  • Confirm transaction parameter exceptions and follow internal processes to resolve rejected batches
  • Assist with reconciliations after funding holds to provide clarity to our clients

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