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Chapel Hill

    Unit Support Tech - Chapel Hill, NC, United States - UNC Health Care

    UNC Health Care background
    Full time
    Description
    A Clinical Support Tech II (CST II) is needed for 1 Memorial. The CST II is a dual role of the Nursing Assistant II and a Health Unit Coordinator. This is a 25-bed Observation Unit.

    The team provides care to adult observation patients with a variety of medical diagnoses to include cardiology work up; Intravenous therapy; The unit is open 7 days a week and 24 hours per day.

    The staff on this unit will also be cross trained to staff 4 West, a 12-bed Medical Surgical Observation unit which provides care to varied adult population to include observation, extended recovery from PACU, and Medical Surgical acute care patients awaiting an inpatient bed assignment.

    Both 1 Memorial and 4 West are considered one team working in two locations, under the same management team.

    *This position qualifies for our Nursing Support Incentive Program. The Nursing Support Incentive Program includes $5,000 paid over a three (3) year commitment. working 12 hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. Wednesday - 8am to 10am Virtual and in person from 1pm to 5 pm; and Thursday and Friday - Virtual


    Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

    The Clinical Support Technician II is responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and / or equipment, setting up and maintaining patient rooms, and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

    Performs patient care requiring clinical and procedural knowledge and skills requiring the use of sterile techniques, infusion monitoring, and medical equipment.

    Coordinates the flow of communications on the patient care unit.

    The Clinical Support Technician II may or may not be given a defined patient care assignment based on unit needs and the discretion of the manager / charge nurse.

    Tracks supply inventory, orders supplies and special items. Assists unit with clerical and administrative support including PI audits and data entry.

    Assist physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.

    Critically review patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.

    Provide a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records.

    Perform routine quality assurance audits, safety checks, and inventory of supplies.
    Provide administrative and clerical support including PI audits and data entry

    Provide clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.

    May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.

    Performs Oxygen room set-up and monitors oxygen flow-rate, performs oropharyngeal and nasopharyngeal suctioning, tracheostomy care, fecal impaction removal, sterile dressing change wound irrigation, IV fluid assembly and monitoring, IV site care and discontinue peripheral IV, ostomy irrigation and care, urinary catheterization and irrigation, performs established oral, nasogastric, gastrostomy tube feeding
    Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

    Listed as Nursing Assistant II with the North Carolina Board of Nursing.

    • Listed as Nursing Assistant I with the North Carolina Department of Health and Human Services.
    • Basic Life Support (BLS) for Healthcare Provider certification
    • One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training and experience.
    Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.


    Legal Employer:
    Entity: UNC Medical Center


    Organization Unit:
    UNCH Observ Unit Main Campus

    Work Type:
    Full Time

    49 per hour (minimum to midpoint)

    Exempt From Overtime:
    Exempt: No

    Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.


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