No more applications are being accepted for this job
- Handles incoming patient and insurance calls and assists accordingly providing excellent customer service
- Sets up time-pays and takes credit card payments
- Required to meet departmental quality and production standards
- Other duties as assigned
- N/A
- Exceptional Customer Service (Insurance and Patients)
- Exceptional written and verbal communication skills
- Organizational skills, able to prioritize
- Minimum of six months general office experience with medical insurance background and knowledge of CPT and ICD10
- Computer skills to include - Microsoft Programs: Word, Excel and Outlook
- Type at least 45 wpm and proficient in 10-key by touch
- Ability to read and understand explanation of benefits (EOB's)
- Provide quality customer service - problem solving and decision making
- Must be able to Multi-Task and be a team player
- Maintain confidentially at all times
- High school diploma or GED
Customer Service Rep I - San Antonio, United States - South Texas Radiology Group
Description
Summary of Position:
To assist patients, insurance companies and agents via incoming calls regarding patient accounts.
Job Responsibilities:
Supervisory Responsibilities:
Experience/Skill Requirements:
Education Requirements: