Family Services Worker II - Norfolk, United States - City of Norfolk, VA

Description

Family Services Worker II

Print )

Apply

?

Family Services Worker II

Salary

$48, $79,765.00 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

11939

Department

Human Services

Division

Division of Social Services

Opening Date

05/06/2024

Closing Date

5/16/2024 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The City of Norfolk Department of Human Services connects eligible citizens to federal, state and local resources for food, healthcare, childcare, cash assistance, workforce development, and energy and utility assistance. Some of the services we provide are Adult Protective Services, Services for at-risk youth and their families, Adoption and Foster Care, Resources for homeless families and individuals in Norfolk, college internships, Senior and Veterans assistance, and more.

Norfolk Human Services seeks members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment that instills hope and recovery opportunities for the persons we serve.

The Department of Human Services is seeking a Family Services Worker II who is committed to improving the lives of children, families, and communities through comprehensive services that support the well-being of Norfolk citizens. The Family Engagement Unit engages and supports children and families involved in the child welfare system using a solution-focused, structured decision-making model. The Family Services Worker II will facilitate and coordinate Family Partnership Meetings (FPMs) as part of the Family Engagement unit. The Family Services Worker II will also engage families in the decision-making process; conduct home visits to encourage family members to participate in FPM; document all contacts with families and professionals; assist with writing and developing service plans. Monitors and tracks outcomes of families participating in FPMs; conducts in-service training with staff and community partners; provides ongoing support and training for interns and non-paid employees; assists with the planning and coordinating Child and Family Services Reviews and other CQI initiatives.

Department Hiring Salary Range: $48, ,248.80

Essential Functions

Essential functions include but are not limited to:

+ Manages the flow of Family Partnership Meeting referrals that come to the Family Engagement unit on a daily basis and schedules Family Partnership Meetings in a timely manner.

+ Coordinates Family Partnership Meetings by contacting family members, court representatives, community partners, and agency staff members who are involved in making decisions regarding the safety, permanency, and well-being of children.

+ Participates in service coordination meetings and home visits with agency staff, children, and families to identify any potential emotional or physical safety concerns that may impact the quality of the FPM meeting.

+ Facilitates solution focused, structured decision- making group discussions that provide a voice for children and families while addressing agency concerns.

+ Documents the Family Partnership Meeting action plan in the states case management system and distributes the plan to all participants.

+ Provides in-service training to staff and the community regarding Family Engagement best practices.

+ Tracks statistical information regarding Family Partnership Meetings

+ Collaborates with continuous quality improvement staff to improve agencys child welfare practices.

+ Participates in case reviews and other continuous quality improvement initiatives as requested.

Education/Experience

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC of the Administrative Code of Virginia). Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Two (2) years experience in social services.

Foster Care, Child Protective Services, or In-Home Services experience preferred.

Additional Information & Requirements

+ Valid Driver's License

+ Signing Bonus: This position is eligible for a one-time $5,000 signing bonus.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicants school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

04

The hiring range for this position is between $48, $56, depending on experience. Is this salary range acceptable to you?

+ Yes

+ No

05

Do you possess a Bachelor's degree in social work, human services, or related field?

+ Yes

+ No

06

How many years experience do you have in social services?

+ No experience

+ Less than 2 years of experience

+ 2-3 years of experience

+ 4-5 years of experience

+ 4+ years

07

Which computer programs are you efficient in using? (select all that apply)

+ Microsoft Word

+ Microsoft Excel

+ Microsoft Outlook

+ Microsoft teams

+ Webex

+ Zoom

08

Have you taken the following COVLC trainings: CWS4020: Engaging Families and Building Trust-Based Relationships; CWS 4030 Facilitating Family Partnership Meetings?

+ Yes

+ No

09

Do you possess a minimum of two years of experience in Foster Care, Child Protective or In-home Services?

+ Yes

+ No

10

If the answer to the previous question is "Yes", please describe your experience. Enter N/A if your answer was "No".

11

Do you have experience facilitating Family Partnership meetings or Service Coordination meetings?

+ Yes

+ No

12

If the answer to the previous question is "Yes", please describe your experience. Enter N/A if your answer was "No".

13

Do you have experience developing service plans and monitoring outcome measures?

+ Yes

+ No

14

If the answer to the previous question is "Yes", please describe your experience. Enter N/A if your answer was "No".

15

Do you have experience facilitating or participating in on-line meetings? (Example: TEAMS, ZOOM, etc.)

+ Yes

+ No

16

If the answer to the previous question is "Yes", please describe your experience. Enter N/A if your answer was "No".

17

Do you have experience conducting meetings in the community or in homes?

+ Yes

+ No

18

If the answer to the previous question is "Yes", please describe your experience. Enter N/A if your answer was "No".

19

Do you have experience working from both home and office?

+ Yes

+ No

20

If the answer to the previous question is "Yes", please describe your experience. Enter N/A if your answer was "No".

21

Do you have a valid driver's license?

+ Yes

+ No

22

Please provide the name, email address, and phone number of your current or most recent supervisor

23

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

24

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Agency

City of Norfolk

Apply

Please verify your email address Verify Email