Victim Services Case Management Intern - Glendale, AZ, United States - International Rescue Committee

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    Description

    The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees delivers lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

    SCOPE OF WORK:The Case Management Victims Services Internon theSafety& Wellness Teamprovides intensive case management to survivors of torture, victims of crime, victims ofhumantrafficking, survivors of combat, andasylum-seekingfamilies living in Arizona.Theywill work closely with theprogram caseworkersand Wellness Team to provideculturally competent, comprehensive services to refugee, foreign national, and immigrant survivors of war, violence, displacement, and trauma.Interns will learnhow toprovide trauma-informed, person-centered, strengths-based services that promote health and safety, inspire confidence, respects choice, and assists survivors towards self-determination as they become active members of their community.

    RESPONSIBILITIES AND LEARNING OUTCOMES:

    • Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significanttrauma
    • Provide direct service to clients through one-on-one interactions (in office and home visits)
    • Provide training for clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights andresponsibilities.
    • Assist clients with connecting to community resources (food banks, libraries, shelters, etc.)
    • Coordinate individual appointment logistics with health or social workprovider
    • Provide transportation for client appointments, asneeded
    • Collaborate with IRC staff and community partners to enhance activities and supplement services toclients
    • Assist with facilitating psycho-social support groups whenneeded
    • Research other community resources and continue to expand the resourcelists
    • Document all activities in case notes and send weekly clientreports
    • Input client data in trackingsystems
    • Other relevant program support duties, as assigned
    Minimum Qualifications:

    REQUIREMENTS:

    • Ability to obtain an AZ Level One Fingerprint Clearance Card
    • Cultural competency & consideration
    • Excellent written & verbal skills
    • Proficient with Excel & other Microsoft Office applications
    • Self-starter, ability to complete projects with minimal supervision
    • Access to reliable, insured vehicle
    • Interest in public health, social work, or international studies preferred, but not required
    • Computer literacy, database experience preferred
    • Ability to take initiative and work independently
    • Empathy and open mindedness across-cultural environment
    • Strong organizational skills
    • Must be comfortable working with the LGBTQ community and Asylum Seekers

    Note: This is an unpaid internship. Intern must commit to at least 10-15 hours per week for a 3-month minimum. Internship hours are completed between Monday and Friday from 9:00 AM-5:00 PM

    This position reports to the Safety and Wellness Manager.

    IRC leading the way from harm to home.

    IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability


    Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

    Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.