Server - - Gatlinburg, United States - Jason Aldean's, Gatlinburg

Jason Aldean's, Gatlinburg Gatlinburg, United States

4 weeks ago

Description

POSITION SUMMARY:
Server will take orders and deliver them to our guests maintaining and enhancing the quality of our customer service. With genuine hospitality, our Servers will deliver an exceptionally distinctive dining experience by guiding guests through our menus and providing beverage and food recommendations that meet or exceed their expectations. Servers will take accurate orders while providing friendly and attentive service that builds the guests' intent to return.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

Prepare restaurant tables with special attention to sanitation and order
Attend to customers
Present restaurant menus and help customers select food/beverages
Take/serve orders and answer questions or make recommendations for other products
Collaborate with other restaurant servers and kitchen/bar staff
Deal with complaints or problems with a positive attitude
Issue bills and accept payment
Making proficient sales transactions using a pointofsale system.
Properly checks I.D.s for guests who appear to be under 30 years old.
Demonstrating responsible alcohol service.
Demonstrating impeccable product knowledge.
Suggestively sells using proven techniques.
Satisfying any/all needs of the guests regularly double checking back with guests throughout their experience.
Maintaining a clean & organized station including prebussing & table maintenance.
Performing opening, closing & side duties setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
Demonstrating knowledge of all table/station numbers.
Directing guests to areas & restrooms.
Creating memorable experiences.
Performs other jobrelated duties as assigned

IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE SERVER WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP

QUALITIES:

Accountability
Adherence to Policy
Appearance
Attitude
Dependability
Development
Guest satisfaction
Job skills knowledge
Judgment
Productivity
Punctuality
Quality of work
Teamwork
Working relationships
Written and Verbal communication

WORKING KNOWLEDGE /EDUCATION/REQUIREMENTS:

High School Diploma or equivalent required
Proof of eligibility to work in the United States
Must be 21+ years of age
Must have required work cards
Minimum of 6 months in barrelated positions preferred
Maintain a professional, neat, and wellgroomed appearance adhering to Company standards
Ability to stand and exert wellpaced mobility for the duration of a scheduled shift.
Ability to lift, push and pull up to 20 pounds.
Ability to perform work tasks while bending, stooping, climbing, and reaching.
Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures
Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access.
Tasks are performed from a nonsitting and sitting position.
Constant contact with guests and fellow Team Members is required.
Schedule could exceed 30 hours per week and may include overtime when approved by management
Work varied shifts to include days, nights, weekends, and holidays
Ability to be exposed to day life/nightlife environmental factors including but not limited to secondhand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fastpaced environment.

This company is an Equal Opportunity Employer.

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