Network/System Administrator - Ypsilanti, United States - Kalitta Air

Description

Job Description

Job Description


JOB TITLE:
Network/System Administrator


DEPARTMENT:
Information Technology


LOCATION:
On-Site in Ypsilanti, Michigan (No remote work option)

POSITION DESCRIPTION:

Responsible for the installation, maintenance, and usage of complex corporate networks and MS Windows servers that link numerous computers across a widely dispersed enterprise environment.

Test and implements interface programs; Evaluates hardware and software to determine which products best meet

organization/customer

needs; Manages network performance and maintains network security; Ensures that security procedures are implemented and enforced; Troubleshoots and resolves complex problems to ensure minimal disruption of mission-critical applications; Provides technical support for helpdesk escalations; Ability to plan and perform fault management, configuration control, and performance monitoring; Ability to conduct installation, activation, back-up, deactivation, and restart of network resources/services; Ability to evaluate communication hardware and software, troubleshoot LAN/WAN/VPN and other network-related problems; Schedules network conversions and cutovers; Provide technical assistance, support, and advice to user/customers, onsite or remotely worldwide.

Essential Job Functions:

• Manage, maintain, and troubleshoot the corporate Windows Network infrastructure and servers.
• Administer and maintain Windows Active Directory security. Develop policies such as backup procedures, security, and group policies.
• Supports users and teammates by offering technical expertise on network systems.
• Solve complex networking design issues, operational and maintenance problems; troubleshooting user obstacles
• Assist with technical documentation and user education as needed.
• Develop business relationships and integrate activities with other business departments to ensure the successful implementation and support of key business initiatives.

Required Qualifications and Skillsets:

• Thorough understanding (hands-on experience) with Windows server OS, Windows 10 client OS, WSUS/SCCM, VMware ESXi vSphere, terminal server, NFS, and Azure Active Directory.
• Thorough understanding (hands-on experience) with SD-WAN, LAN/WAN, TCP/IP, FTP, VPN, DHCP, DNS, SMTP, and Ethernet devices

(switch/router/hub)

technologies.

• Understanding of Azure AD, Cloud Exchange, Mimecast, Fortinet products.
• Understanding of ITIL v3/v4 framework

(Incident/Request/Change/Problem

management).

• Working knowledge of Veeam backup software, Solarwinds, and Fortigate firewall desired.
• Working knowledge of HA, failover, deduplication (Dell PowerMax and Data Domain preferred) environments.
• Working knowledge of Agile methodology (Scrum/Kanban).
• Demonstrate honesty, integrity, and respect for others, a willingness to be flexible and open to change.
• Be willing and able to interact with all layers of the business utilizing non-technical terms.
• Willing and able to maintain a positive, supportive attitude in difficult scenarios.
• Work well with others in a highly collaborative team environment.
• Ability to lead a team ensuring tasks and projects are completed.
• Occasional after-hours support required.

EDUCATION and/or EXPERIENCE:
High school diploma or GED required. College coursework or degree is strongly preferred.

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