- Answering and redirecting incoming calls with the utmost in professionalism and positivity
- Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents
- Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries
- Responding to all resident, guest and team member inquiries in a polite and timely fashion
- Ensuring all emergencies are handled promptly and appropriately
- Keeping the front desk sign in/ sign out logs accurate and up to date
- Performing basic computer data entry as needed
- Clear and confident speaking voice, both in person andover the phone
- Cheerful, upbeat, positive and professional demeanor
- Must be alert and attentive to details, situation and emergencies
- Strong but patient and pleasant communication skills
- Familiarity with MS Office (Excel, Word and Outlook) preferred
- Able to communicate fluently in English, both orally and inwritten communications
- Must always be respectful and polite to residents, guests and fellow team members
- Must be able to work a flexible schedule
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Atria Institute New York, United StatesAbout Atria: · Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world. · We bring together a multidisciplinary te ...
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UDR Brooklyn, United States** Union Concierge** · **Job Category****:** Property Ops **Requisition Number****:** UNION02175 Showing 1 location **Job Details** · **Description** · **GENERAL SUMMARY OF DUTIES:** Maintain company customer service standards within the community. Completes various administra ...
Concierge Greeter - Westbury, United States - Bristal Assisted Living
Description
Job Description
Job DescriptionLooking for a career where you can make a difference in someone else's life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You'll thrive in a premier senior care organization that values you as an individual not just your experience and skillsets, but your unique talents and energy. You'll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal "hospitality with a higher purpose." We know you'll make an impactful difference. Because the difference is you. Come join us
As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day.
Full Time, Part Time, and Per Diem schedules available
Additional responsibilities include:
The ideal candidate will have the following skills/qualifications:
